Chuck is condescending and tried to rip me off if I hadn’t taken matters into my own hands. But Garrett and Dustin are amazing.
4/10/2025
Amy G. VERIFIED CUSTOMER
I had an appointment for an oil change and waited for 2 hours.
This is ridiculous to wait this long for an oil change.
4/10/2025
Glenn G. VERIFIED CUSTOMER
He was very polite and informative
4/10/2025
Thomas M. VERIFIED CUSTOMER
Great Job!
4/10/2025
Danielle S. VERIFIED CUSTOMER
Chuck did an amazing job, I really appreciate the effort he put in to making sure the vehicle that I trust with my the safety of my wife & kids was taken care of to the fullest extent. I have never had a preferred Service Rep, I just took whoever was avaliable, I will now schedule work through Chuck and Chuck only.
4/10/2025
Lori T. VERIFIED CUSTOMER
Great service
4/10/2025
Barbara K. VERIFIED CUSTOMER
I could not ask for better service than I got from Chad today. He was very accommodating.
4/10/2025
Madeline H. VERIFIED CUSTOMER
Work was completed in an hour , and David was willing to help me resolve an issue with CarPlay afterward.
4/10/2025
Lisa P. VERIFIED CUSTOMER
Steve was great!
4/10/2025
Joseph R. VERIFIED CUSTOMER
It took 4 hours to get service done that should have been an hour or less…getting a key made. My appointment was at 7am so your team wasn’t already over loaded. This is why I choose to avoid Tuscaloosa Toyota every chance I get.
4/10/2025
Eleanor M. VERIFIED CUSTOMER
I was please with my service .
4/10/2025
Jonathan E. VERIFIED CUSTOMER
Our experience was delightful, TJ Cole , is truly professional in helping understand what we needed in Highlander, his was able to explain throughly the vechile inspection report.
4/10/2025
Donna A. VERIFIED CUSTOMER
Excellent service as always
4/10/2025
Timothy W. VERIFIED CUSTOMER
Jeremy is the best
4/10/2025
Charles G. VERIFIED CUSTOMER
Always ask for Ryan he makes me feel like I’m the the only person in the house you truly have a winner in him thanks
4/10/2025
Ida J. VERIFIED CUSTOMER
Thanks again.
4/10/2025
OSCAR S. VERIFIED CUSTOMER
He gave all the information related to my car and give me information about parts that were covered with the car warranty
And very professional his work
4/10/2025
Wilburn W. VERIFIED CUSTOMER
I enjoyed the visit!
4/10/2025
Bernie W. VERIFIED CUSTOMER
Chad is very professional. . Always eager to help you in anyway . I trust his advice.