Steve Woods is an amazing person to work with when we bring our Avalon in for service.
6/4/2025
Daryl G. VERIFIED CUSTOMER
Great service. Friendly atmosphere
Comfortable waiting area
6/4/2025
Danette H. VERIFIED CUSTOMER
I was satisfied, just not completely satisfied. I asked questions about my service inspection report, but Steve said he did not know, he had not really looked at it. He did then go look and explain it to me, but i would have thought he would have explained before I checked out. Maybe it was that the report was texted to me and it just seemed impersonal. Then there was a mix up when a shop tech mistakenly took my vehicle back to shop after it was already done. When we walked out into the bay it was missing and took about 15 minutes to find it. Whoever it was, they had taken my key by mistake and drove the vehicle into the shop to do some other vehicle’s work order. It probably would not have gone very far, but it was not a reassuring experience overall this time.
6/4/2025
Lori M. VERIFIED CUSTOMER
Steve is a great service contact!
6/4/2025
James C. VERIFIED CUSTOMER
Garrett was extremely helpful and professional.
6/4/2025
FELICIA F. VERIFIED CUSTOMER
I appreciate the service and knowledge of the needs of my Lexus.
6/4/2025
Kindal M. VERIFIED CUSTOMER
Wasn’t something someone did I bought my vehicle from Toyota came in for service waited 2 hours just to be told to take it the Chevrolet
6/4/2025
Sharon B. VERIFIED CUSTOMER
Ryan was very helpful to us and got us in and out in a timely manner. Thank you Ryan
6/4/2025
Kathryn P. VERIFIED CUSTOMER
T J was very helpful in explaining the various services recommend for the car at 40,000 miles.
6/4/2025
Lesley S. VERIFIED CUSTOMER
Jeremy is always great!
6/4/2025
Steven S. VERIFIED CUSTOMER
Ryan always does a good job. He looked out for me as his customer and I appreciate that. I would have never had any idea that part was covered by my lifetime powertrain warranty. I am thankful for him.
He is very thorough and does a great job
6/4/2025
Leigh B. VERIFIED CUSTOMER
Chad is amazing!!! Helps me with all 4 of our cars. He is honest, dependable and super friendly.
6/4/2025
Johnathan S. VERIFIED CUSTOMER
Chuck is great and he always has on stylish sneakers.
6/4/2025
Alton B. VERIFIED CUSTOMER
Excellent service. Ryan and Caden were exceptional!
6/4/2025
David S. VERIFIED CUSTOMER
Garrett kept me apprised of the progress throughout the process.
6/4/2025
Chad C. VERIFIED CUSTOMER
Job very well done as always.
6/4/2025
David N. VERIFIED CUSTOMER
Fast and efficient
6/4/2025
Dave B. VERIFIED CUSTOMER
Great job! Well done
6/3/2025
Kathy P. VERIFIED CUSTOMER
Thank you Will, always on point for my service needs
6/3/2025
Kristi W. VERIFIED CUSTOMER
I wasn’t expecting a three-hour wait for a scheduled oil change / inspection. Happy with Chad, but an estimated wait time upon arrival would be appreciated. Thank you.