Chad has great customer service and has been very attentive with the issue we’ve had with our 2024 Sienna. We are unfortunately still having issues with the Bluetooth not wanting to stay connected to my phone. At this point I’m not sure what else can be done.
5/31/2025
Karen V. VERIFIED CUSTOMER
Was excellent. Start to finish.
5/31/2025
Richard L. VERIFIED CUSTOMER
The service department usually does a great job. I have only had one problem before with them before when it took over 3 hours just to get oil change and I discussed it with service manager and have not had a problem since.
5/31/2025
Cyrinthia B. VERIFIED CUSTOMER
David provided exceptional customer care with the needs of my vehicle. He was not persistent in recommendations for services. However, he identified top services that would benefit me to prevent unexpected issues. Thanks for assisting me and I look forward to working with you in the future.
5/31/2025
Jimmy S. VERIFIED CUSTOMER
Very disappointed with the service today.
5/31/2025
Brooke P. VERIFIED CUSTOMER
Jeremy Beck was very honest & trustworthy. He explained everything and made the process easy
5/31/2025
John W. VERIFIED CUSTOMER
Chuck is a professional.
5/31/2025
Brent S. VERIFIED CUSTOMER
Fantastic service from these guys. Chad really knocks it out of the park! 10/10
5/31/2025
Mary G. VERIFIED CUSTOMER
Excellent service!
5/31/2025
JEFF W. VERIFIED CUSTOMER
Ryan was great. He was extremely helpful and professional. Five stars!
5/31/2025
Robert P. VERIFIED CUSTOMER
The service was excellent— as usual. However, when I perused the on-line check list of additional service recommendations, and checked the boxes for additional services desired, I was shown what I thought was a final bill. When the service was completed, the final bill was hundreds of dollars more than the prior estimate. As it turns out, the bill I was shown was in addition to the services I had already requested — it was not a final total bill as the screen implied. Before I authorize work to begin, I would like to know the final total cost of all services. If I’m spending $2k on a vehicle with 108,000 miles this information, up front, would be useful. I recommend you alter your software or change how it’s presented to customers.
5/31/2025
Julia M. VERIFIED CUSTOMER
Garrett is easy to work with
5/31/2025
William B. VERIFIED CUSTOMER
Chuck did a great job working with me.
5/31/2025
Marcia B. VERIFIED CUSTOMER
Chad Watson always does a good job helping us with our services needs!
5/30/2025
Daniel H. VERIFIED CUSTOMER
When I received my car the technician had checked the air filter that is in the glove box and left all of my items out in the dashboard
5/30/2025
Stephen S. VERIFIED CUSTOMER
Ryan is an outstanding Toyota service team member. He explains everything in great detail and is so kind. I know he will go far in life due to his attention to detail. I am however, not satisfied with my 2024 Landcruisers squealing brakes in reverse. I love the way my Landcruiser drives and everything about it but the brakes. Highly annoying and quite sure disruptive to neighbors. Very disappointing. Sure hope something is done about this soon. From what I gather from a family member of the owners of a Toyota dealership…. The Land cruisers brakes ARE A REAL PROBLEM.
5/30/2025
Kelly F. VERIFIED CUSTOMER
Very nice young man!
5/30/2025
Luther M. VERIFIED CUSTOMER
Nice young man
5/30/2025
Sandra R. VERIFIED CUSTOMER
Chuck always does a great job!
5/30/2025
Mohsin A. VERIFIED CUSTOMER
Mr Garrett he is the best one who ever deal with at the service department . Very helpful and respectful