Steve is always honest and helpful! We have been using him for many years and we TRUST him with our vehicles.
7/31/2025
Timothy M. VERIFIED CUSTOMER
David did a Great Job!
7/31/2025
Roger R. VERIFIED CUSTOMER
Steve Wood is always ready to take care of my service needs!
7/31/2025
Susan R. VERIFIED CUSTOMER
It was no fault of Chuck’s but the tires I had scheduled for my car were not available. I had to pay significantly more for different tires. Also, I waited there for 3 hours before my car was ready.
7/31/2025
Robbie T. VERIFIED CUSTOMER
Always excellent service with Jeremy
7/31/2025
Nancy C. VERIFIED CUSTOMER
Mr. Beck is a five star service adviser. He has always been very helpful in explaining recommendations for repairs. Job well done.
7/31/2025
Nicolo T. VERIFIED CUSTOMER
Service was excellent
7/31/2025
Vonda C. VERIFIED CUSTOMER
Thank you
7/31/2025
Hailey K. VERIFIED CUSTOMER
Has an appointment at 9 was out the door by 9:45. Very timely and polite
7/31/2025
Michael W. VERIFIED CUSTOMER
Came in to change my oil but you’ll jut rotated my tires!!! The service man already knew I wasn’t due for oil chang but didn’t bother to tell me but you charged me 40$$$ to rotate my tires and waste 1.5 hr of my life … I believe u should be straight up with the customer and give him the option of coming in just for tire rotation also the 40$$ should go towards my oil change since I wasn’t told that I wasn’t due for oil change !!!! If this isn’t feedback enough call me ****-****-xxxx… thanks Mr Watson
7/30/2025
Kathy B. VERIFIED CUSTOMER
Great service! Thank you!
7/30/2025
KEVIN H. VERIFIED CUSTOMER
Ryan always does an excellent job in taking care of me!
7/30/2025
Wayne M. VERIFIED CUSTOMER
Great courteous service! The best!
7/30/2025
Francisco R. VERIFIED CUSTOMER
He provide excellent and personal attention every time I visit you location
7/30/2025
Yoko D. VERIFIED CUSTOMER
Thank you !!
7/30/2025
Jimmy M. VERIFIED CUSTOMER
Always enjoy working with Jermey his knowledge and understanding is amazing. Need more guys like him
7/30/2025
Tessa R. VERIFIED CUSTOMER
This was the first time I had dealt with David and he done a great job. He was easily reachable if I had questions and was prompt with contacting me and kept me up to date on what was going on. From this first time interaction with David I would say that he is an asset to the Tuscaloosa Toyota service team.
Paul has always been great to work with. Customer service like these 2 have provided are why we keep returning.
7/30/2025
Elizabeth H. VERIFIED CUSTOMER
Ryan was very helpful and explained everything well! Very happy with my experience today!
7/30/2025
Peter P. VERIFIED CUSTOMER
Thank You. Ryan did a great job explaining everything to me, including all of our options for service to the vehicle.
7/30/2025
Richard A. VERIFIED CUSTOMER
Always had great service from Steve and I've been with Toyota for a long time,they always treated me very well.