Chad has always done his job very well. He takes really good care of us and our car.
7/27/2025
Callie L. VERIFIED CUSTOMER
Quick check in/out and service job!! I so appreciate being able to come on Saturday also!!
7/27/2025
Jessica P. VERIFIED CUSTOMER
I like having Ryan Engleman as my service person. I request him when making my appointment.
7/27/2025
Johnny M. VERIFIED CUSTOMER
Good
7/27/2025
Kenneth R. VERIFIED CUSTOMER
He did very good today and keep me updated
7/27/2025
Robert W. VERIFIED CUSTOMER
Tuscaloosa Toyota is great.
7/27/2025
Latasha T. VERIFIED CUSTOMER
Yes
7/27/2025
Amarus M. VERIFIED CUSTOMER
Mr. David gave me excellent service !
7/27/2025
Sharon M. VERIFIED CUSTOMER
Very outstanding job thanks you
7/26/2025
Walter S. VERIFIED CUSTOMER
I brought my truck in because the HVAC was not cooling correctly. I had to run the temperature down to 69 to get the temperature close to being comfortable. When I took it in to get checked the service writer just told me it’s fine because it has 52° coming out of it and it should be OK. I again explained the issue and that HVAC takes two things, the air temperature coming in and the amount of air coming in. They took it back and after a while told me everything was OK and I left. It is still not cooling correctly. I’m not happy at all about the knowledge of the service writer Because he knows very little about this type of thing. And I told him I expected the service people at a dealership to be knowledgeable and professional enough to know and understand what could be the potential problem and not just tell me that the air coming in is fine so you’re OK when I know I’m not OK. The truck is still under warranty, but I may have to go somewhere else to find someone knowledgeable enough to fix the problem. This is ridiculous, especially since I own a Toyota, which should be a lot better off dependability wise. I know things can go wrong even from a company’s vehicles that have a good record.
7/26/2025
ROBIN P. VERIFIED CUSTOMER
Steve Woods took great care of me today!
However, I was very disappointed with how my brand new tires looked. The treads were great but they appeared like they were used. They had white streaks running down each tire as well as what looked like brown mud or dirt stains on them. Not at all what I was expecting after paying over 1000 dollars!!
7/26/2025
Brian D. VERIFIED CUSTOMER
Extremely kind and polite. Provided vehicle specific information. Customer friendly.
7/26/2025
Rodney H. VERIFIED CUSTOMER
Chusck's the best awesome service
7/26/2025
Bridgette B. VERIFIED CUSTOMER
Great customer service
7/26/2025
Tracy B. VERIFIED CUSTOMER
I was greeted immediately, taken care of promptly and professionally. Great job!
7/26/2025
Dan B. VERIFIED CUSTOMER
Very satisfied
7/26/2025
Michelle L. VERIFIED CUSTOMER
My car smells like smoke now. I don’t smoke. No one at my house smokes.