I have been using Steve for several years, he always, is friendly and tells me what to expect with my services. Tuscaloosa toyota has a very good employee having Steve.
8/29/2025
Sharol J. VERIFIED CUSTOMER
Fast service and fair price.
8/29/2025
Robert M. VERIFIED CUSTOMER
Thanks
8/29/2025
Mary Gail. VERIFIED CUSTOMER
TJ was thorough, friendly and I felt was an expert in taking care of my vehicle. Also, Paul met me when I first drove in the service department and was complementary in a professional way. Good experience I would highly recommend asking for TJ Cole for all the service needs! Mary Gail L
8/29/2025
Abdo A. VERIFIED CUSTOMER
You could be thank you for your service????
8/29/2025
Kelli M. VERIFIED CUSTOMER
I think the guy who talked with me needs to be a little more personable, which would help customers feel like he real is concerned with our questions. Please your place of business was the first one I have been to that needs to have a nicer area to wait in with better coffee and offer food. I have been to 4 other Toyota service areas that were top notch.
8/29/2025
Kelley M. VERIFIED CUSTOMER
Jeremy has always been helpful and knowledgeable about our vehicles.
8/29/2025
Pat G. VERIFIED CUSTOMER
Communication with TJ after the check in was beyond poor. Been a customer at Tuscaloosa goes back over 20 years. Pat and Debbie Greenwell. Over 2 hours for a tire rotation and inspection. Wouldn’t be so much about the time if TJ came out and communicated.
After a hour I reached out to the desk and spoke to Madalyn. I was highly impressed with her. She tried to make me feel important.
After I left, I called back and asked to speak to her to inform her I did not have a sticker in the windshield for my next appointment. That has never happened at any dealership. My first unhappy visit at Tuscaloosa Toyota.
8/29/2025
Patrick L. VERIFIED CUSTOMER
Excellent guy. Deserves a raise
8/29/2025
Patricia F. VERIFIED CUSTOMER
We appreciate the service on my Toyota Prius today. Had a new battery installed in February 2025. It died. Had to have my car towed in for service. Did not have an appt for today as the issue was a surprise. I so happy to have a new battery & my car back. Thanks TJ and service guys.
8/29/2025
James J. VERIFIED CUSTOMER
Been dealing with Steve Woods for over 25 years, he always takes care of me
8/29/2025
Randal F. VERIFIED CUSTOMER
Great job. Excellent service by Jeremy Beck every time. Keeps mebinformed, helps explain services, and reminds me of things I need to do.
8/29/2025
Lamar S. VERIFIED CUSTOMER
David was very professional and did a good job.
8/29/2025
Jacqueline C. VERIFIED CUSTOMER
Mr. Wilson was so kind to me. Please extend my gratitude to him for his respect and caring he showed me today.
8/29/2025
Alan G. VERIFIED CUSTOMER
Steve did an excellent job today! Very satisfied.
Alan G
8/29/2025
Joe D. VERIFIED CUSTOMER
Chuck always does a great job of taking care of our vehicles! He gets us in and out and answers any questions we have.
8/29/2025
Kathie B. VERIFIED CUSTOMER
Garrett was the best to work with job was well done thank you very much Kathie B
8/28/2025
Fred M. VERIFIED CUSTOMER
Good job
8/28/2025
Jon P. VERIFIED CUSTOMER
Steve Woods is a great, professional representative of Tuscaloosa Toyota. I recommend Tuscaloosa Toyota based on the great service, attention, authenticity exhibited in my dealings with Steve. He should be your model when training service reps. He’s a solution guy, not a service salesman, and that is appreciated!