The whole experience was pleasant even with my limited resources, I found Mr. Harrison had a true understanding of my financial situation and he was willing to work with me to get my car serviced.
Your facility is comfortable and that made the wait less tedious.
9/24/2025
Prentiss L. VERIFIED CUSTOMER
Always a pleasure to work with
9/23/2025
William C. VERIFIED CUSTOMER
Jeremy did a great job.
9/23/2025
Lynn R. VERIFIED CUSTOMER
Very knowledgeable and helpful. Didn’t have to wait very long.
9/23/2025
Lazonta J. VERIFIED CUSTOMER
Excellent Service
9/23/2025
Mai L. VERIFIED CUSTOMER
Excellent
9/23/2025
Phyllis S. VERIFIED CUSTOMER
Jeremy was very pleasant informative and knowledgeable.I was very pleased with my visit at Tuscaloosa Toyota today.
9/23/2025
Linda P. VERIFIED CUSTOMER
Very friendly and professional! Quick service and helped resolve my issues!
9/23/2025
Jasmine W. VERIFIED CUSTOMER
Knowable, patient and thorough service. Very satisfied.
9/23/2025
Angela O. VERIFIED CUSTOMER
I had a 7:00 apt for tire rotation and oil change. At 10:00 I walk to a guy to ask why it was taking so long. He then said he was writing up my ticket then. I was never given an answer to why it took 3 hours.
9/23/2025
Pamela P. VERIFIED CUSTOMER
Everyone at the dealership and service department are super friendly. Will is very friendly and knowledgeable and very helpful if I have a question or concern.
9/23/2025
Alicia T. VERIFIED CUSTOMER
Ryan was very informative and answered all of our questions. We won’t be going anywhere else for our service and will be requesting Ryan as our service rep in the future.
9/23/2025
Johnny J. VERIFIED CUSTOMER
Just keep up the great work
9/23/2025
Stanley C. VERIFIED CUSTOMER
Timing was great. Got to meet new people while waiting
9/22/2025
Brenna A. VERIFIED CUSTOMER
Chuck Sansing & the whole sales staff (Jeff Baker) and manager (David DeSantis) just all go above & beyond. Chuck is always so courteous & professional & very very nice & I love Tuscaloosa Toyota service department - definitely the best by far in Tuscaloosa, AL. That is one of the reasons I have Toyotas because there is never any problem, they will pick your car up, bring it back to you & give expert advice on any situation that will arise whether you own a Toyota or any other type of car. Very easy to please and just extremely satisfied with my whole experience every single solitary time. Sales Staff & All Managers in every department all are exactly the same. I would never buy any car other than from Tuscaloosa Toyota‼️‼️‼️‼️‼️Superb & EXCELLENT beyond words. Best dealership I’ve ever been to and/ or purchased a vehicle from over & over again. Thanks so much, Brenna A
9/22/2025
Sherry M. VERIFIED CUSTOMER
Very good job
9/22/2025
Diana C. VERIFIED CUSTOMER
My name is Diane, not Diana!!
9/21/2025
Mattie A. VERIFIED CUSTOMER
We are always satisfied with the courtesy and attention paid by Tj during our time at Tuscaloosa Toyota.
9/21/2025
Julia F. VERIFIED CUSTOMER
I appreciate your service department! Kayson, Angela, and Thelma are always friendly and willing to any questions that I have. Ryan is very respectful and helpful in explaining what all my car may or may not need. I appreciate these responsible adults at Toyota that will go beyond and above for their customers. Thank you so much and May God bless you all!
9/21/2025
Jerri P. VERIFIED CUSTOMER
I have been a customer for 20 years with my Toyota forerunner. I have only used Chuck. He is caring, professional, and into the point I would not use anyone but him.