Very efficient. Young lady showing my car location was exceptional!
6/16/2025
David R. VERIFIED CUSTOMER
Devon was very courteous and professional. He gave me an overestimation of when my vehicle would be ready, that way I would not be surprised if the maintenance took a long time. He even lent me a courtesy car free of charge! I was able to run an errand, then relax at home while my vehicle was fixed up. I appreciated the gesture very much, and I’ll gladly keep recommending Gastonia Toyota in the future.
6/16/2025
Edward L. VERIFIED CUSTOMER
Service Advisor Montreko Gaddy is a great asset to your dealership! He is the most honest and helpful person in any New Vehicle Dealership Service Department that I have ever encountered! He was like a breath of fresh air! Mr. Gaddy cares about his customers with his honesty and integrity! Thank you!
6/16/2025
James M. VERIFIED CUSTOMER
Good job Eddie.
6/16/2025
Melissa G. VERIFIED CUSTOMER
Josh was very helpful with getting the repairs on my Toyota Camry covered by my warranty company. He went above and beyond by calling them multiple times and providing required documents to ensure coverage. I was very grateful!
6/16/2025
Logan G. VERIFIED CUSTOMER
Michael is always responsive and professional when I reach out. At this point I only email him to schedule my service appts. Great service at T-Gastonia!
6/15/2025
Terry B. VERIFIED CUSTOMER
Michael always just great, always!
6/15/2025
Giovanni C. VERIFIED CUSTOMER
Great experience and friendly customer service. Thanks!
6/15/2025
Stephen C. VERIFIED CUSTOMER
You guys are way better than Rock Hill. Communication, checking in, length of time of the service. I’ll be finishing out my Toyota guard with you guys for sure.
6/15/2025
Sonia T. VERIFIED CUSTOMER
Good customer service, our questions were answered and the wait time wasn’t bad.
6/14/2025
Alma L. VERIFIED CUSTOMER
Great guy and great service keep up the great work ????????
6/14/2025
James M. VERIFIED CUSTOMER
Great service as always. Easy to make appointment. Service Advisor - Joshua was very cordial and highly efficient. Kept me informed and provided outstanding personal customer service. Great visit all around.
6/14/2025
Cynthia Y. VERIFIED CUSTOMER
I truly thank Eddie for his professionalism, his willingness to help me get some off of my bill, and just his overall friendliness to myself and my husband.
6/14/2025
Julie H. VERIFIED CUSTOMER
Montreko and Scott both helped me yesterday and both are extremely knowledgeable men and always are. Scott also answered a couple of questions perfectly that I had after my service was completed. Both are wonderful additions to your dealership and service department. Not everyone has knowledge and people skills, or puts in the effort like they both do. 100% satisfied!!!
6/14/2025
Mitchell M. VERIFIED CUSTOMER
Thanks for a brand new battery.
6/14/2025
Kenya L. VERIFIED CUSTOMER
Good customer service.
6/14/2025
Sandra H. VERIFIED CUSTOMER
Thank you SO much for bringing Brian back. He is the absolutely best at what he does!!!!!
6/14/2025
Rusty W. VERIFIED CUSTOMER
Very helpful
6/14/2025
Regina L. VERIFIED CUSTOMER
Very thorough and good communication. Overall great costumer service!