Im satisfied with the oil change not satisfied seeing the breakdown on the last page,and it stating 20 percent off and a top off of gas per service manager, well I never received that.
10/15/2025
Jason P. VERIFIED CUSTOMER
Fast service I plan to come back for my next oil change
10/14/2025
Des T. VERIFIED CUSTOMER
Excellent service ! I don’t
10/14/2025
Robert L. VERIFIED CUSTOMER
Exceptional experience per usual at Gastonia Toyota !
10/14/2025
George G. VERIFIED CUSTOMER
Kevin did an excellent job in keeping me informed on additional work that needed to be done on my vehicle. I’m satisfied with the work they did and the time involved.
10/14/2025
Girma D. VERIFIED CUSTOMER
????????????good job thanks
10/14/2025
Keitha Z. VERIFIED CUSTOMER
Eddie was extremely helpful, knowledgeable and a pleasure to work with! He is definitely an asset to your team of workers!
10/14/2025
Aaron Q. VERIFIED CUSTOMER
The service I asked for was excellent BUT the one hour twenty minutes of my time you wasted doing a multi point inspection that I didn’t ask for or authorize really messed up my day.
Thanks
10/13/2025
Shaomei L. VERIFIED CUSTOMER
Wonderful
10/13/2025
Robert S. VERIFIED CUSTOMER
Our service experience was great. This was our 5,000 mile service appointment. We had some questions, and our service tech answered all our questions. We are very happy choosing a Toyota.
10/13/2025
Barbara S. VERIFIED CUSTOMER
Always efficient, professional and nice,
10/13/2025
Paula B. VERIFIED CUSTOMER
He was friendly, helpful and answered all my questions.
10/13/2025
Sharon B. VERIFIED CUSTOMER
Eddie Odom, from Service was exceptional. He was professional and friendly. When my car broke down he explained everything and kept me updated throughout the repair process. I was completely satisfied with the Service department and I would give Eddie Odom five stars!
10/13/2025
Carole T. VERIFIED CUSTOMER
Customer Service was Excellent with courteous thoughtful interaction & precise completion. I received completed service in a timely manner manner!! Thank you!
10/13/2025
Donald H. VERIFIED CUSTOMER
I received Great service due to an unforeseen emergency. Thanks so much to the service personnel and staff.
10/13/2025
Jeffrey B. VERIFIED CUSTOMER
Caring and considerate.
10/12/2025
John Joseph. VERIFIED CUSTOMER
Awesome experience
10/12/2025
Marcus B. VERIFIED CUSTOMER
Brought my car there for a appointment and for 8:00 am and sat a waited for two hours before getting my car back that is ridiculous
10/12/2025
James G. VERIFIED CUSTOMER
I had an appointment at 7:30am and had to wait 2 hours for an oil change and tire rotation. The man in front of me did not have an appointment and got out before me. Why encourage customers who have purchased a vehicle from your establishment to make appointment for service when there’s absolutely no benefit to the appointment and being a valued customer.