Always a positive experience at Toyota of Gastonia
10/30/2025
James F. VERIFIED CUSTOMER
While numerous service managers stood in the office, I had to stand and wait an extended time to check in. And despite having an appointment, my oil change took 1.5 hours. Far too long and what’s the use of having an appointment? Overall worst experience todate with your service department
10/30/2025
David M. VERIFIED CUSTOMER
Very friendly and professional
10/30/2025
Joseph L. VERIFIED CUSTOMER
Did not fully understand all the service done on my vehicle. I will come by to talk about the service.
10/30/2025
Michael W. VERIFIED CUSTOMER
Everyone works hard and does a great job at this dealership. I'm always happy with the service thank you.
10/30/2025
Roger P. VERIFIED CUSTOMER
very nice experience fast service friendly and courtesy. will be back with any other problems thanks very much.
10/30/2025
Alison F. VERIFIED CUSTOMER
Great service.
10/30/2025
James S. VERIFIED CUSTOMER
Took far too long for an oil change. With an appointment, it was still 1.5 hours.
10/29/2025
Darrell B. VERIFIED CUSTOMER
Well done
10/29/2025
Deborah W. VERIFIED CUSTOMER
Eddie helped me when I first called yesterday and Josh took over today. My issue was resolved and fixed in a very timely manner. I was kept informed every step of the way. I am so satisfied with the service and personal care I have received here since moving to NC from Arkansas in August. Thank you Eddie and Josh!!
10/29/2025
Ron J. VERIFIED CUSTOMER
Great experience from everyone
10/29/2025
George G. VERIFIED CUSTOMER
April did an excellent job in keeping me informed on the work of my Highlander.
10/29/2025
Robert L. VERIFIED CUSTOMER
We appreciated the way Kevin listened to our problem. We we’re very pleased with the resolution.
10/29/2025
Charles D. VERIFIED CUSTOMER
Y’all scratch all 4 rims on my car they were brand new and had no scratches. told me they’d do something about it Friday
10/29/2025
Deetta W. VERIFIED CUSTOMER
Great team y’all have just need options to save money on maintenance for vehicles
10/29/2025
Paula A. VERIFIED CUSTOMER
April Calvert is such a wonderful addition to your team. She is friendly, focused, knowledgeable, understanding, and takes her time with each customer. I love how she informs you every step of the way. I will always come to this dealership now because of my positive experience with April and the service management, and we can’t forget the most important part the mechanic’s. Thank you Paula A
10/29/2025
Eddie N. VERIFIED CUSTOMER
Good service fair price
10/29/2025
Tony G. VERIFIED CUSTOMER
Mr Gaddy is always friendly and helpful and I don’t ever feel like he’s trying to get over on me being a woman as some has in the past telling me that I need to purchase all kind of things that not really necessary or needed. He always takes care of me and gives me the best advice. He treats me like family.