I brought my vehicle back concerning the same issue that I had brought it for a month ago. I was charged over seventy dollars to be told the same thing that I was told previously. Nothing was done to help me with this issue. I feel like I have been charged for nothing. I’m sorry to say, but things have changed in a bad way since we purchased the first of the eleven vehicles that we have purchased twenty years ago.
3/28/2025
Leslie L. VERIFIED CUSTOMER
Roy kept me informed of about my vehicle
3/28/2025
Kayala C. VERIFIED CUSTOMER
My Camry was bought in for service due to the AC going out again. I informed the tech about the accident that occurred a year ago which in place, work was done to correct the problem. Now I am being told it needed to be recharged when all along that wasn’t the case and I am still charged $310 for something that wasn’t needed and it didn’t fix the AC. I’m not sure why other things wasn’t tested before performing this. Although I traded the car for a newer one the same day I had to pay $310 for nothing.
3/28/2025
Kendala R. VERIFIED CUSTOMER
Always satisfied with the services that I receive
3/28/2025
Mark G. VERIFIED CUSTOMER
As always GREAT SERVICE, the BEST around. Thanks to everyone in the service department.
3/27/2025
Mary J. VERIFIED CUSTOMER
Montreko is the best!! His customer service, knowledge, professionalism, friendliness will be the reason I drive past the Honda dealership every time. The experience with him and the service team at this dealership is second to none!!
3/27/2025
Joel T. VERIFIED CUSTOMER
Excellent very good job thank you
3/27/2025
Tim J. VERIFIED CUSTOMER
Danielle provided exceptional service, creating a welcoming environment and keeping me well-informed about every step regarding my vehicle. Her professionalism, positive attitude, and outstanding customer engagement truly stood out. I believe she deserves recognition—perhaps even a well-earned lunch—as a testament to her dedication to excellent customer service.
3/27/2025
David B. VERIFIED CUSTOMER
Roy was very professional and kind
3/27/2025
Glenn C. VERIFIED CUSTOMER
Great visit
3/27/2025
Kotsevaeng S. VERIFIED CUSTOMER
Very good
3/27/2025
Vicki W. VERIFIED CUSTOMER
Montreko Gaddy was such a kind soul. The greeting I received the moment he walked up to my car was wonderful. I don't think I've ever had a bad experience with anyone in the service department since I bought my car in 2018.
3/26/2025
Marilyn B. VERIFIED CUSTOMER
MrRoy Angus was very polite,knowledgeable and professional. It was a pleasure doing business with him
3/26/2025
Edward M. VERIFIED CUSTOMER
Josh did a fantastic job. I really appreciate the great customer service.
3/26/2025
Francis T. VERIFIED CUSTOMER
????
3/26/2025
William L. VERIFIED CUSTOMER
My wheel center caps were on wrong.and now i have an oil leak. Returned to service department for repair.
3/26/2025
Lahay K. VERIFIED CUSTOMER
Had to bring my car back to have the temp knob secured
Eddie was very nice and apologized to me for the mess up
3/26/2025
Joseph P. VERIFIED CUSTOMER
I was satisfied with the work done! I feel like it took to long.
3/26/2025
Bryan W. VERIFIED CUSTOMER
Service at Toyota of Gastonia has always been above par. I’ve encountered several different individuals that were assigned to my account or service calls over the years and the level of service has never varied.
3/25/2025
Eugene H. VERIFIED CUSTOMER
You guys did a great job. Thank you for great customer service. Look forward to continue working with y’all.