Eddie was great! He is friendly, and knowledgeable. 5 stars!
5/31/2025
Claudia T. VERIFIED CUSTOMER
Taylor was excellent. She made sure I was satisfied with my service and because it was raining, she made sure that my car was brought inside so I wouldn’t get soaked. Thank you, Taylor.
5/31/2025
Star M. VERIFIED CUSTOMER
Eddie was very helpful and friendly thank u Eddie for your hard work and dedication
5/30/2025
Randolph J. VERIFIED CUSTOMER
Did an outstanding job
5/30/2025
George S. VERIFIED CUSTOMER
I would like to talk to the service manager. Thank, George
5/30/2025
Elizabeth B. VERIFIED CUSTOMER
I was very satisfied with Eddie and my over all service
5/30/2025
Kimberly B. VERIFIED CUSTOMER
I felt remembered and looked after when I got there because M was not the first person out to greet me, but he saw me and came out, knowing he’s been the one to handle my service in the past.
5/30/2025
Joe S. VERIFIED CUSTOMER
Great job and Devon made us feel important
5/30/2025
Shannon L. VERIFIED CUSTOMER
It was my first time coming to your dealership. The gentleman who was waiting for me when I drove through the bay doors was very nice. His name was Walker. He tolls me where everything was while I was waiting for Michael. He was very helpful getting the information for my warranty that I purchased when I bought the car. He also let me know that the other dealership I went to had my recall part. They never called and told me they did that, or that I needed to come in. The waiting area was comfy but there were no electric plugs that I could see for people that might need them to charge. Thanks for the free WiFi ????. I will be coming to see you guys from now on.
5/30/2025
Danny B. VERIFIED CUSTOMER
I thsnk Toyota Gastonia for hreat service and honesty,I came in todsy for an oil change and your service man let me know my battery was bad and they replaced it and told me my battery had a lifetime warranty on it , so I did'nt have to pay anything for the new battery,thanks Toyota of Gastonia for the honedty I really did'nt know about the warranty,thanks again
5/30/2025
Luis V. VERIFIED CUSTOMER
Very good service, and very friendly staff specially Mr Cavallo, best toyota dealer
Thank you
5/30/2025
Amy R. VERIFIED CUSTOMER
I always receive excellent service. I wouldn't take my car anywhere else.
5/30/2025
William W. VERIFIED CUSTOMER
Job well done. Thanks
5/30/2025
Ryan O. VERIFIED CUSTOMER
Devon was all class. My last experience at a local dealership was terrible. I was very glad to work with a proper service tech
5/29/2025
Christine G. VERIFIED CUSTOMER
I love everyone at the place.
5/29/2025
Randy K. VERIFIED CUSTOMER
NA
5/29/2025
Diane M. VERIFIED CUSTOMER
Always a pleasure doing business with Toyota Service Dept
5/29/2025
Tawana A. VERIFIED CUSTOMER
Great job
5/29/2025
Martha R. VERIFIED CUSTOMER
I think my car received great service. I was informed in a timely manner about things that needed attention. I am also interested in getting a reliable additional car. I met with a sales person, Chris Hughes, and he talked with me and we agreed that we would stay in touch for I'm not thinking of finding my car in the next week or two. He gave me some options on the car to think about.
5/29/2025
Jerry Z. VERIFIED CUSTOMER
Friendly, explained everything well, very competent.