I am not satisfied with the help provided by customer service. I need information and confirmation about the refund of my money since the contract was not made and I require my refund immediately. my number is ****-****-xxxx or ****-****-xxxx
5/2/2024
Andrew L. VERIFIED CUSTOMER
Great service.
5/1/2024
Carol M. VERIFIED CUSTOMER
Mike did an excellent job.
5/1/2024
Jace H. VERIFIED CUSTOMER
Great service from a great people
4/27/2024
Autumn C. VERIFIED CUSTOMER
Michael made it unbelievably easy to work in ensuring we got back on the road before a weekend full of sports and gymnastics activities. He was amazing from the beginning, and made sure the dealership took care of our rental while our vehicle was in the shop. He sent consistent updates on the status as well. Overall, we will always take our vehicle to Cardinale Way!
4/27/2024
Steven C. VERIFIED CUSTOMER
I don’t like that the bill is not in a spoken language. The bill was more than
The establishment . It was my first visit and I I feel I was ripped off. I’m going to do my homework and shop around next time
4/26/2024
Armand M. VERIFIED CUSTOMER
They had my truck for over 3 months with no communication. I reached out twice a week for an update and would not hear back. I left messages and sent text. Then I finally received my truck back and it was covered in scuffs and scratches that were not there prior to drop off. They said they would watch their cameras to see if they did it. I insisted they did and that it NEEDED to be fixed. They took the truck AGAIN and kept it for another MONTH. No compensation no loaner car. Unprofessional, no client communication.
4/26/2024
Perfect Finish. VERIFIED CUSTOMER
Joe did a great job at explaining the process and what needed to be done afterwards. Ill look for Joe next time!
4/25/2024
Jennifer W. VERIFIED CUSTOMER
Friendly and prompt service
4/25/2024
Sean R. VERIFIED CUSTOMER
Great improvement in customer service!
4/25/2024
Joan W. VERIFIED CUSTOMER
Would have liked to been aware of warranty copay!
4/25/2024
Greg M. VERIFIED CUSTOMER
This has nothing to do with Jena. She is simply doing her job. I’m really unhappy with the entire process starting at the top with Michael Hansen. Communication between the customer and management and staff is the worst I’ve ever experienced. My son tried to reach management several times and they totally blew him off. And that’s just the tip of the iceberg I’m done with this dysfunctional dealership. I’ll never bring my truck there again
4/25/2024
Carol M. VERIFIED CUSTOMER
Mike did a great job.
4/25/2024
Dennis S. VERIFIED CUSTOMER
I appreciate the assistance
4/25/2024
John B. VERIFIED CUSTOMER
Check engine light is still on, and the sensor they replaced is the same sensor that they replace 2 months ago. So I feel
Like they replaced the same part 2Xs charged me diagnostics fee for both and now the same error code is coming on, I laid $650 twice, once in February when they replaced my transmission and now again and both times it did not fix the problem . I feel like I jus spent $1300 and got nothing fixed -
4/24/2024
Robin R. VERIFIED CUSTOMER
Very professional
4/24/2024
Paul S. VERIFIED CUSTOMER
Ben is very customer service oriented and made me feel welcome. Great guy.
4/22/2024
Richard M. VERIFIED CUSTOMER
Jena was great. Friendly and very polite. Service with a smile goes a long way.
4/20/2024
Thomas M. VERIFIED CUSTOMER
Efficient service
4/20/2024
Lisa R. VERIFIED CUSTOMER
Paul was GREAT! While we waited, Jeff was awesome in the showroom. A male associate where we signed our REALLY knew his stuff. The female that I made the appoint with was courteous, patient and knowledgable. The staff at this dealership is top notch!