I was told my truck should be done within 1.5 hrs. I waited for 3 hrs and out that they didn't started working on truck my truck yet. I was so at that moment I started to lose my patience. I'll not recommend this place to ANYONE!
7/10/2024
Jama A. VERIFIED CUSTOMER
Thanks
7/9/2024
Avral P. VERIFIED CUSTOMER
Very satisfied
7/9/2024
James B. VERIFIED CUSTOMER
Great customer service
7/8/2024
Andre G. VERIFIED CUSTOMER
The service was very good. I'm waiting to hear from Paul. About the replacement part.
Thanks
7/7/2024
Robert L. VERIFIED CUSTOMER
A difficult situation with my warranty contract and an incomplete repair job on the first attempt. Joe finally got things straight and got me a rental vehicle and the repair was done correctly the second time!
7/7/2024
Irma S. VERIFIED CUSTOMER
Very bad service, never will be back there any more and will never referral with any of my friends or relatives.
So bad ????????
7/5/2024
James G. VERIFIED CUSTOMER
I like everything about Ram except the transmission. Give me something I can depend on. Let’s talk !!
7/5/2024
Jorge R. VERIFIED CUSTOMER
Paul is the man!
7/4/2024
Dana M. VERIFIED CUSTOMER
Great customer service by Samuel Bullen
7/4/2024
Christina C. VERIFIED CUSTOMER
Jena Campbell made My day! So happy, friendly and efficient, Jena handled all my needs rapidly and with a great attitude and sunny smile.
Thanks again, Ms. Jena!
7/3/2024
Daniel M. VERIFIED CUSTOMER
I had a transmission flush done on my vehicle. By the time I drove to my house in hopland I found that it was shifting weird. I checked the dip stick and found that there wasn’t any fluid on it. I checked the pan gasket and didn’t see any leaks. So the mechanic must have skipped the part about refilling the fluids. Then when I came for a follow up inspection they wouldn’t put in the report that there was no fluids because I added fluid in order to drive it back. Not even an offer to reimburse me for my time and materials which I already paid the dealership for. Worst experience here, usually the service is great. Definitely not this time
7/3/2024
James G. VERIFIED CUSTOMER
Top notch service advisor
7/2/2024
Brenda M. VERIFIED CUSTOMER
I had a hard time getting ahold of someone to let me know what was going on with my vehicle. Was put on recording several times and the to gohad to go to the dealership to find out. Was not ready when said it would be. At dealership so long, it was caked with dust when got it back. It was filthy. Other places wash your car for you.
7/2/2024
Samuel S. VERIFIED CUSTOMER
Sam(Ben)was great. The whole team is awesome. They are all hard working and do their best to put the customer first. You all have a customer for life.
-Sam
7/2/2024
Roberta B. VERIFIED CUSTOMER
Sam was awesome and very professional!!!! My car was done in a timely manner and I am very pleased!! Thank you!!
7/2/2024
Martin S. VERIFIED CUSTOMER
Jenna was very friendly and helpful. Clear about what was going to happen during the service appointment. Had a wonderful with Jenna and the Cardinaleway service department.
7/2/2024
Leslie B. VERIFIED CUSTOMER
I understand being short staffed and waiting for someone to sign me in, but not being acknowledged ****. I started the appointment feeling like if you don’t care about the person in front you, how well are you going to take care of my vehicle.
The waiting room is nice, but the tv doesn’t work because a credit card is required. I didn’t care about watching tv, but it felt pretty low rent. The same with the mostly empty drink refrigerator.