My wife wasted 2 hours of her day to get home and find out the vehicle was not fixed and the shuttle driver did not pick her up… so far its one of the worst experiences i have had with a dealership service dept…
Put in call too service manager today to discuss the experience and he promised a call back to make it right…
Still waiting
10/10/2024
Nancy G. VERIFIED CUSTOMER
The service was fast and I asked about future oil changes in Idaho where I am moving and was told to just find a Litha dealership and I can still get my oil change for free. Thanks to your service person.
10/10/2024
Kevin U. VERIFIED CUSTOMER
He was very helpful
10/10/2024
Srml Inc.. VERIFIED CUSTOMER
I’ve dealt with Jenna years and she’s always taken care of me, courteous, professional, and very good to deal with
10/10/2024
James S. VERIFIED CUSTOMER
Thanks for the friendly quick service.
10/9/2024
Annie V. VERIFIED CUSTOMER
I was supposed to get a text when my truck was finished, apparently I got an email at 11:49 that it was ready, so I sat in your building for an hour and half for no reason!
Thanks for wasting my time
Still just like Lithia
10/9/2024
Randall W. VERIFIED CUSTOMER
Attended to my vehicle needs
10/9/2024
Gabrielle D. VERIFIED CUSTOMER
Please this Jeep I has not been reliable at all
10/8/2024
Alan H. VERIFIED CUSTOMER
It was.a very pleasurable experience.
10/7/2024
Troy J. VERIFIED CUSTOMER
You will not honor my lifetime oil any longer. You always try to upsell your prices are much higher than other places and you charge a service fee for credit card. I most likely not gonna buy a vehicle from you guys or come back to you again.
10/6/2024
Jenny D. VERIFIED CUSTOMER
It was a pleasure coming to your dealership, I was treated with very much respect and the staff and the guy who helped me was great, I really enjoyed are visit there, and thank you for the drinks and snacks that was great...Thank You
10/5/2024
Shan R. VERIFIED CUSTOMER
Thank you for your help today!
10/5/2024
Billyrene P. VERIFIED CUSTOMER
Samuel was very professional very pleasant
10/5/2024
Julianne M. VERIFIED CUSTOMER
Excellent service department!! I felt so taken Care of and would definitely return. If Sam BULLEN IS THE MAN WHO HELPED ME WITH MY PAPERWORK, HE PROVIDED EXCELLENT SERVICE!! 5 ? VERY HAPPY WITH THE HELP I RECEIVED REGARDING MY RECALL.
10/4/2024
Concepcion V. VERIFIED CUSTOMER
It was a pleasure to have Paul help me with my PT cruser car!
He was very helpful!
10/4/2024
Michael T. VERIFIED CUSTOMER
Great
10/4/2024
Daniel A. VERIFIED CUSTOMER
Great job thank you !
Daniel
10/3/2024
Michael J. VERIFIED CUSTOMER
Had a coupon from mopar for synthetic oil change, tire rotation “and much more”. “Service”
Advisor refused service. said you did not participate in offer. This iis 70 mile round trip. I forgot coupon but when I got home cardinals was specifically shown as dealer. When I went again he said same thing. I asked for svc mgr and he said mgr was busy but as “one time courtesy” they would do oil change. No tire rotation, didn’t even reset wrench idicator or show which oil used. I know quality dealer service and this ain’t it. I responded to Jena Campbell form letter, she did not return request and in my opinion is worthless
10/2/2024
Fred B. VERIFIED CUSTOMER
Jenna was professional and did do what she stated..got me in early and completed the oil change.. The tech left the seat out of adjustment...but Im just particular..I know what a tech should do
Thanks
10/2/2024
Leigh W. VERIFIED CUSTOMER
Enjoyed working with Paul, Paul was knowledgeable and Professional.