Customer services it's excellent how ever companies policies or uper management aren't as it should
3/19/2025
Kenneth H. VERIFIED CUSTOMER
Nicole was great at communicating. I would have liked to know the techs had a third option for the fix earlier. It didn’t come up on a service call I had with a tech when I scheduled the repair.
3/19/2025
Ismael D. VERIFIED CUSTOMER
Excellent service And excellent customer service
Samuel Bullen was in charge to do my experience very satisfactory
3/18/2025
Joe C. VERIFIED CUSTOMER
The appraisal that they said they would do for free the first time I went in, was not completed the first time I came in. The gentleman, Rocco, said “it is done, it will just be a few minutes” and then I waited 10 minutes and it was not done. How can it be done and still just be a few minutes? Words matter, he lied. I had to ask and it was given to me the following time I came in, and it was significantly under value as well. They said $7500 trade in, I could sell it for 12-14k private party. An appraisal or a trade in value? Those are different things. Otherwise happy with the service.
3/18/2025
Lane M. VERIFIED CUSTOMER
Jena has worked with me numerous times regarding my vehicle. She always explains what is going on with the repairs and maintenance, follows up on communications and goes out of her way to ensure everything is taken care of. Her technical knowledge of my vehicle’s systems is impressive and I always look forward to our conversations. True professional.
3/18/2025
Rolf W. VERIFIED CUSTOMER
I feel your dealership nickle and dimes for everything. I'll drop 1K for a service and you want another $30 to put it on my credit card... really? I had some small concerns and was requested $600 just to check it out... really?
3/16/2025
Micheal B. VERIFIED CUSTOMER
Paul my service advisor was great, he greeted me when I walked through the door and did his very best to adress the issues I was having.I appreciated that he listened to my grievances and was straight foreward in his responses. I was at the service center to pick my truck up after dropping it off for a detail due to the fact that while it was in the service center for repair of a separate issue, I was given my truck back with mold growing in the interior. Overall this has been a terrible exsperiance.
3/15/2025
James H. VERIFIED CUSTOMER
Great service
3/14/2025
Amy D. VERIFIED CUSTOMER
Nicole was friendly and very helpful
3/14/2025
Kristy M. VERIFIED CUSTOMER
When I dropped my truck off for a diagnostic, I was told that it would be done by a certain time, 45 minutes after that I called only to be told that the computer system had been down for an hour and a half, there was no communication and I had previously stated I needed my car for work. It was really disappointing that I was having to follow up with my service advisor to find out why there had been no communication
3/14/2025
Melissa G. VERIFIED CUSTOMER
Great service Jenna is great ???? I will always have service here
3/14/2025
Justin V. VERIFIED CUSTOMER
Big Paul did an excellent job with making me feel supported and gave me a lot of trust that he would deliver on what he set up. You have a good worker there. Thank you, big Paul.
3/13/2025
Gabrielle D. VERIFIED CUSTOMER
He is the best ‘ efficient kind professional and all around knowledgeable and great at his job
3/12/2025
Duane M. VERIFIED CUSTOMER
The side windows don't squeegee off when rolled down. The new wipers work well & Jena was great.
3/12/2025
Hoyle C. VERIFIED CUSTOMER
Jana was great! She assisted in getting all of our recalls taken care of and always had great communication. She really helped make the process smooth from start to finish.
3/12/2025
Shayla D. VERIFIED CUSTOMER
Jena was amazing!!!
3/12/2025
Robin R. VERIFIED CUSTOMER
My trucks problem was not fixed and I was told to call once a month to see if the part is available
3/12/2025
Everest W. VERIFIED CUSTOMER
great
3/11/2025
William H. VERIFIED CUSTOMER
I tried to submit my feedback but it wouldn’t “ submit “. Probably sums it up..
3/11/2025
Uriel M. VERIFIED CUSTOMER
I'm still waiting on picking up this car it's going on three weeks since I purchased this vehicle.