Allyson was fine. Service, as far as I know at this point, was good. I’m bothered by the fact that a surcharge is added to all invoices paid by credit card. First, it’s not disclosed before service. Second, i personally believe it egregious especially given the recent hike in your rates (for example from approx $89.00 to $129.00 for an oil change). At least, that was disclosed. Hidden charges are unfair practices and I don’t support any business that does it.
2/14/2026
Cinda S. VERIFIED CUSTOMER
They ended up having my car for 4 and a half hours and the problem wasn’t even fixed.
2/14/2026
Martha C. VERIFIED CUSTOMER
When I went to pick up there were several people there. No one acknowledge my presence until a few minutes later. They kept doing whatever they were doing until someone else came to help me for a customer service. And I did not get a receipt for my service which I think it’s weird. He said he would email it to me tomorrow. I’ll be waiting.
2/14/2026
Catalin C. VERIFIED CUSTOMER
Amazing service. Thank You
2/14/2026
Lisa M. VERIFIED CUSTOMER
I made an appointment for my car on Saturday. It was an Ionic5, which was scheduled for a lube, oil and filter. That is what AI assisted me with. I asked for a call back on Saturday. I called twice on Monday for callbacks. I never got a call back. The process to schedule is extremely weak. The service was exceptional.
2/13/2026
Tenika C. VERIFIED CUSTOMER
Process couldnt have been more convenient from start to finish. Thank you so much for your exceptional customer service ????
2/13/2026
Juan P. VERIFIED CUSTOMER
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2/12/2026
Florence B. VERIFIED CUSTOMER
Saul was very helpful and professional!
2/12/2026
Quynh Anh. VERIFIED CUSTOMER
The service was very fast and excellent, and the staff were very friendly.
2/12/2026
Katherine R. VERIFIED CUSTOMER
Thank you to or eing quivk and kind!!
2/12/2026
Jodie B. VERIFIED CUSTOMER
Allyson was exceptional
She kept me informed throughout the process
2/11/2026
Anitta O. VERIFIED CUSTOMER
Everything was good thanks
2/11/2026
Darold H. VERIFIED CUSTOMER
Allyson did a great job. She was very professional and transparent with process of having my vehicle repaired.
She did a great job ensuring the work needed to be completed was covered under my warranty, and if I ever need work done in the future, I have every confidence she will see that it’s taken care of.
Thank you
2/11/2026
Alex N. VERIFIED CUSTOMER
The car was ready before anticipated. Good communication.
2/10/2026
Rodney G. VERIFIED CUSTOMER
Made the appointment for service concerning a recall 288. My appointment was confirmed. I arrived on time at 7am.
Saul prepared the paperwork and said he would call when the work was done. After an hour and twenty minutes he called and said the car was ready but they realized that they didn’t have the parts to fix the recall and that it would take three to five days to get the parts and they would call to set up a new appointment. So we wasted two and one half hours of our time. We are now going to Fontana Hyundai
2/10/2026
Jared V. VERIFIED CUSTOMER
Christian was professional and personable. He was very knowledgeable, recognized a recall, and notes I needed brake fluid changed. All very helpful. He updated me in a timely manner and my car was done sooner than expected.
2/10/2026
Mary B. VERIFIED CUSTOMER
I had a quick and easy experience bringing in my car for service. Saul was pleasant and knowledgeable about what my car needed and even helped with finance information. Thanks for a pleasant experience.
2/10/2026
Brendan M. VERIFIED CUSTOMER
It would have been nice if the person I talked to would have checked with parts to see if they had a recall back up camera in stock before having me come in only to have Saul tell me it would have to be ordered. This is not on Saul. He did not schedule me. If I would have taken time off work I would have been very upset