Sean is very kind and professional. The only downside is since I was in the bathroom when I was called to see if I wanted my transmission fluid changed, is that it took nearly 2 hours for an oil change and car wash.
4/6/2025
Barbara F. VERIFIED CUSTOMER
Very polite and knowlegable, pleasant experience.
4/5/2025
Kevin M. VERIFIED CUSTOMER
Nathan kept me informed throughout my visit. Did a great job ????
4/4/2025
Sharon S. VERIFIED CUSTOMER
The service was wonderful.
4/3/2025
Scott L. VERIFIED CUSTOMER
Fast and friendly employees, that work with you to maintain your vehicle.
4/3/2025
Keith D. VERIFIED CUSTOMER
I mentioned this before …. I really don’t need a ton of reminders I received four text messages and one email reminder … I made the appointment on Tuesday afternoon and arrived on Wednesday morning. It just is a bit much.
4/3/2025
Dorian Z. VERIFIED CUSTOMER
Sean provided the service experience I needed.
4/3/2025
Warren B. VERIFIED CUSTOMER
Everyone was friendly , courteous, and knowledgeable. Thank you.
4/2/2025
Timothy B. VERIFIED CUSTOMER
Sean was excellent keeping me abreast of the status of the tire rotation and an examination of the tire condition. I requested an analysis of the tires (original 2016) and he indicated he thought they might be vulnerable to “dry-rot”. He reported later that he was surprised the tires were in such “good shape”. He provided details pertaining to the tread depth of each tire and explained the meaning. I will request Sean in future appointments at Toyota of Bourbonnais!
4/2/2025
Vicky D. VERIFIED CUSTOMER
Very pleasant experience
4/2/2025
Michelle M. VERIFIED CUSTOMER
He was great explained everything and broke it down. He is truly an asset to you
4/1/2025
Keith D. VERIFIED CUSTOMER
I do not need three text messages and two or more emails reminding me of an appointment . I made the appointment and am aware when I need to be at the dealership. One would suffice less than 24 hours prior! Hopefully you understand that I receive too many emails and texts as it is! Hopefully you can change this for the future!
4/1/2025
Elizabeth G. VERIFIED CUSTOMER
Nathan was great!
3/31/2025
Elaine L. VERIFIED CUSTOMER
Staff was very friendly
3/29/2025
Mark R. VERIFIED CUSTOMER
Thanks Sean!
3/29/2025
Michael H. VERIFIED CUSTOMER
I had prepaid oil change service and rotation and I was charged for it.
3/29/2025
Robert G. VERIFIED CUSTOMER
We received excellent service, care, and advice about our Toyota.
3/28/2025
Ann M. VERIFIED CUSTOMER
Toni is awesome.
3/28/2025
Robert B. VERIFIED CUSTOMER
Overall happy with the professionalism and attention to detail.