Nathen was exceptionally good in dealing with me and solving the issues.
7/23/2025
Michael L. VERIFIED CUSTOMER
Steve and dealer make us feel at home very good thankyou
7/23/2025
Pamela K. VERIFIED CUSTOMER
Thank you
7/23/2025
Theresa M. VERIFIED CUSTOMER
Toni even went with me to test drive the car when I heard a strange noise after I left the dealership. I drove back there when she wanted to hear it herself. She assured me it was a normal sound when breaking hard at times. She was pleasant and knowledgeable. Thank you Toni !
PS : Glad to Steve back and feeling much better too!!
Theresa M
7/22/2025
William M. VERIFIED CUSTOMER
Great job thanks
7/22/2025
Matthew M. VERIFIED CUSTOMER
Matt Hadley did a fantastic job for letting trade my 2024 RAV4 for 2025 Rally Tundra
7/20/2025
Arthur K. VERIFIED CUSTOMER
Toni and Cheri were fantastic to deal with as always. I especially appreciate that Cheri reached out before my appointment to inform me about a Toyota service program that saved me money. Love my sequoia and I love how well service department treats me. Job well done by everyone. Scheduling my appointment with Steve was a breeze as well. I think Steve lagesse manages a wonderful service team. Starts at the top!
7/20/2025
Jan K. VERIFIED CUSTOMER
Every thing was fine
7/19/2025
William S. VERIFIED CUSTOMER
Toni was friendly and kept me updated on the progress of my vehicle. Well done Toni.
7/18/2025
Benjamin M. VERIFIED CUSTOMER
Nice work
7/18/2025
Tina T. VERIFIED CUSTOMER
Steve Lach was very great about calling me and explaining my repairs needed and prices. When I dropped off my vehicle he was out right away to help me. The service dept at Bourbonnais Toyota have always been wonderful to me. It keeps me going back!