Steve Lach was very great about calling me and explaining my repairs needed and prices. When I dropped off my vehicle he was out right away to help me. The service dept at Bourbonnais Toyota have always been wonderful to me. It keeps me going back!
7/17/2025
Charles A. VERIFIED CUSTOMER
Great shop.
7/16/2025
Joe B. VERIFIED CUSTOMER
Very professional and the personal experience is great I would recommend your dealership to everyone
7/16/2025
Gary S. VERIFIED CUSTOMER
Always great service!
7/16/2025
Charles B. VERIFIED CUSTOMER
I was told that my car would be washed when I brought it in for service . When I picked it up it was not washed. I am very disappointed.
7/15/2025
Alice R. VERIFIED CUSTOMER
You guys are great and always take care of ne so efficiently
7/12/2025
Robert H. VERIFIED CUSTOMER
Always a pleasure having service at Toyota of Bourbonnais.
7/12/2025
James O. VERIFIED CUSTOMER
Nathan did a great job...Steve also was very helpful as well
7/12/2025
James A. VERIFIED CUSTOMER
Unfortunately, they never did the free car wash I was supposed to get.
7/12/2025
Nona K. VERIFIED CUSTOMER
Having trouble with phone
7/11/2025
C Eric. VERIFIED CUSTOMER
We have been coming to you for years. He is wonderful.
7/11/2025
Connie L. VERIFIED CUSTOMER
Great service and dealership
7/11/2025
Matthew M. VERIFIED CUSTOMER
Last time I had a scheduled appointment I was 10 min late and refused service. I was not happy considering I live 45 min away. This also would have been a courtesy service due to being under 26,000 miles I rescheduled and magic I went just over my 26,000 and had to pay. This service team absolutely **** I will never be back unless it's a warranty item or recall!
7/11/2025
Sandra T. VERIFIED CUSTOMER
Awesome!!!!
7/10/2025
Myles V. VERIFIED CUSTOMER
Liked that my car was washed too
7/10/2025
Thad M. VERIFIED CUSTOMER
Excellent job as always
7/10/2025
Michael G. VERIFIED CUSTOMER
Toni was very helpful and made sure I was taken care of throughout the whole process of having my car fixed. She did a great job ensuring that everything was communicated clearly!
7/9/2025
Lisa S. VERIFIED CUSTOMER
Thank you!
7/9/2025
Nicholas T. VERIFIED CUSTOMER
Glad she’s back.
Thanks
7/9/2025
Gaurav K. VERIFIED CUSTOMER
excellent service!
very attentive staff!!
5 stars ⭐️ ⭐️⭐️⭐️⭐️