Good service at this dealership.this Pueblo location is top-notch in they do!! I'm thankful I landed here!! Will definitely return nexturn when service is required the next time.
Howard B
5/4/2025
Joseph M. VERIFIED CUSTOMER
My 2016 Tacoma has a TRD Pro skid plate with a removable cover to access the oil filter. This morning was the second time a service tech stripped out a cover screw head for either not using the correct tool or not using the correct size of tool. I find this really frustrating to have this damaged multiple times for something that should be easy to remove. I looked through the garage windows near the service desk and saw the service tech swinging a hammer to try and remove something or to move the cover out of place with a fairly good force. Swinging a hammer at a fairly good force should not be required for a routine oil change. This also requires me to go back to the dealership for replacement of the screws. I am not real happy with the quality of work at this dealership.
5/4/2025
Linda R. VERIFIED CUSTOMER
Very satisfied with your staff as well as the service.
5/4/2025
Thomas M. VERIFIED CUSTOMER
It’s always a pleasure to do business with your dealership. Keep it up!
5/4/2025
Bethany W. VERIFIED CUSTOMER
Carl was fantastic! One of the better service departments reps
5/4/2025
Dennis S. VERIFIED CUSTOMER
The agent did fine taking care of the drivers door as I requested.
The agents service right-up didn’t specify that I requested a repair or replacement quote of the missing door handle on the left rear passenger door. I got no estimate for this door handle. Now I will have to pay another initial charge to get an estimate. The outside door handle was completely missing. It obviously needed repair.
5/3/2025
Shirley S. VERIFIED CUSTOMER
Too many surveys also on this it said 1 question but there were 2
I don’t want a sales pitch when asking about my service
I have hit submit 4 times and it does not go through A waste of my time
5/3/2025
Ben F. VERIFIED CUSTOMER
Great service as usual. They had me i. And out without a problem. Superb job, thanks!
5/3/2025
Mike M. VERIFIED CUSTOMER
Thanks Dan
5/3/2025
Linda P. VERIFIED CUSTOMER
Dan went out of his way to talk to the tech to answer my questions and give me honest feedback. I'll be coming back for vehicle servicing and a better assessment and diagnosis than I've been able to find elsewhere.
5/3/2025
H C. VERIFIED CUSTOMER
Great service
5/2/2025
Gale M. VERIFIED CUSTOMER
Thanx for additional info on tires
5/2/2025
Lisa M. VERIFIED CUSTOMER
Tristan and the other staff are always professional and knowledgeable and great to work with! Never disappointed!
5/1/2025
Lori M. VERIFIED CUSTOMER
Tristan has excellent customer service skills! He is always very helpful and knowledgeable
5/1/2025
Nancy S. VERIFIED CUSTOMER
My sensors were replaced in the time I was quoted, and a coupon was used making the job more affordable! Thank you to Trevor and the techs that installed them!
5/1/2025
Elouise E. VERIFIED CUSTOMER
Service department very helpful in checking in and out. I did have an issue with white small paper in my truck after they serviced it. I told the gentleman that drove it out of the service garage but ignored me. I spoke with the young man in the service department and he had a tech come out and took care of it. Much appreciated.
4/30/2025
Charles C. VERIFIED CUSTOMER
Great employee!!
4/30/2025
Connie H. VERIFIED CUSTOMER
Your facility is so nice, always clean!
4/30/2025
Bonita B. VERIFIED CUSTOMER
Apparently there was some confusion regarding the vehicle and the recall fix. Dan recognized it and got it straightened out quickly and correctly without having to involve me. Loved that.