Trying to charge 800 plus dollars for a starter replacement that cost 150.00 at grease monkey,was ridiculous. Sorry to say you've lost all credibility with us.
5/20/2025
Alfonso A. VERIFIED CUSTOMER
Triston was very helpful, polite and very knowledgeable about why I was there. Have worked with him on several occasions when I've had my vehicle serviced there. His attitude and courteous demeanor is consistent every visit! Very much appreciated!!!
5/20/2025
Melinda T. VERIFIED CUSTOMER
They are the best!
5/20/2025
Robert K. VERIFIED CUSTOMER
The first time i left it with you the wrong turn signal light bulb was installed and only worked once before it failed. This resulted in my having to return from Westcliffe and drop off the truck. I almost took it elsewhere but Devin convinced me my cheapest alternative was to return the truck and let fix them fix it for no more charges. When I asked for compensation for my time and gasoline Devin told me and I quote here "we didn't tell you to move to Westcliffe ". So you may or may not agree with his logic but the rudeness is inexcusable. He said this two or three times. At the very least he could have used a more tactful approach. So because of this I must tell you I don't know if I will be back or not. Should I decide to replace my truck I doubt I if I will purchase it at pueblo Toyota. Thank you, Robert K
5/18/2025
Jackie H. VERIFIED CUSTOMER
As long as the tire pressure light was checked, I'm happy! ????
5/17/2025
Laura L. VERIFIED CUSTOMER
Toyota is always very good to me. I've Been with Toyota for over 20 years, and always drive off the lot relieved that my vehicle was taken care of and is always in good hands!
Tristan has excellent customer service and extremely helpful!
I'm extremely satisfied with Toyota PUEBLO TOYOTA!
5/17/2025
Cynthia C. VERIFIED CUSTOMER
Wonderful staff
5/17/2025
Richard M. VERIFIED CUSTOMER
You need to adhere to your schedule I had an appointment for 1015 I finally received my car 2 and a half hours later. The service was for 60,000 mile check up. Oil change and tire rotation.
5/17/2025
Brenda D. VERIFIED CUSTOMER
Showed concern, very pleased with professionalism very detailed on the issue and most of all honesty thank you so much
5/17/2025
Lawrence W. VERIFIED CUSTOMER
Excellent customer service from Tristan, as always!
5/17/2025
Mary P. VERIFIED CUSTOMER
Dylan was great! I'm actually having him do additional work on my Toyota when the part arrives.
5/17/2025
Arthur M. VERIFIED CUSTOMER
Professional
5/17/2025
Jerry L. VERIFIED CUSTOMER
I am much closer to other dealers but I chose to come to Pueblo Toyota!
5/16/2025
Rachael S. VERIFIED CUSTOMER
It’s running great. Thank you. ????
5/16/2025
Roberto S. VERIFIED CUSTOMER
Vehicle was thoroughly inspected and appropriately diagnosed with diligence and care. Looking forward to the next inspection and maintenance. A+ Performance!
5/16/2025
Bernadine H. VERIFIED CUSTOMER
Daniel was excellent as always!
5/16/2025
John T. VERIFIED CUSTOMER
The work was professional as my previous visits
5/16/2025
Marsha L. VERIFIED CUSTOMER
Thanks for the courteous help!
5/15/2025
Gary P. VERIFIED CUSTOMER
You guys are great! Thanks a ton!
5/15/2025
Jeff J. VERIFIED CUSTOMER
When I came to pick up the vehicle, there was confusion about how the ticket had been closed early. The individual that had closed the ticket early and checked me in was not there. This seemed to cause difficulty on closing my ticket it took an extra 10minutes to do this. No one went over multi point inspection with me. Overall, it seemed an inconvenience that I was there however, the person that helped me was pleasant, and resolved the issue. However, customer should not be allowed to see struggles between employees. I just got there to pick up my vehicle, the person that dealt with me initially had apparently made a mistake, and I witnessed the frustration of the other employees dealing with this mistake and not just taken care of it.