Bianca makes the difference I keep coming back because she treats us so well and the work on my vehicle has been super thank you
9/20/2024
Nicole R. VERIFIED CUSTOMER
Dan is always so friendly and has excellent customer service. He’s one of the reasons I trust my car being serviced there.
9/20/2024
Clifford W. VERIFIED CUSTOMER
Job well done
9/20/2024
Carol A. VERIFIED CUSTOMER
Dan was professional, efficient and a good communicator.
9/20/2024
Sheila F. VERIFIED CUSTOMER
Dan was very courteous,friendly and professional
He listened and assured me,and was patient with all of my concerns and requests.
Thank you for taking care of Latoya.
9/19/2024
Janell M. VERIFIED CUSTOMER
I had to sit and wait 3 hours even though I had an appointment. What’s the point of having an appointment if you still have to wait that long. Then I’m being charged $175 for a suggestion of what might be wrong after sitting for 3+ hours.
9/19/2024
Marie C. VERIFIED CUSTOMER
The service rep was polite and informative
9/19/2024
George B. VERIFIED CUSTOMER
5 Star service
9/19/2024
Damian R. VERIFIED CUSTOMER
Great friendly service, fast too!
DsmisnnRotolo
9/18/2024
Vonny P. VERIFIED CUSTOMER
Tristan is a very friendly and helpful person
9/18/2024
Sherwin O. VERIFIED CUSTOMER
Thanks for the good service.
9/18/2024
Josh C. VERIFIED CUSTOMER
Daniel and the team were great today! Efficient, professional and easy to work with. Thank you!
9/18/2024
Rebecca T. VERIFIED CUSTOMER
Your service department is amazing.
9/18/2024
Ken P. VERIFIED CUSTOMER
Adam from the service department was particularly helpful and polite.
9/18/2024
Carla B. VERIFIED CUSTOMER
I like the personal or text updates that get sent to keep me informed about car service updates. Carl and the front desk staff were friendly and courteous. Thank you!
9/17/2024
Florentino V. VERIFIED CUSTOMER
The service department never fails to do a great job on our vehicles! We will always come back for friendly staff and great service!
9/17/2024
Bill B. VERIFIED CUSTOMER
As far as working on our vehicle, they did an excellent job.. What my wife and I didn’t appreciate as one. They pulled our vehicle back in to rescan the electronic parking brake. They got done with the vehicle walk back inside. Explain to us what they had to do and we’re like OK, so we should be good to go and whoever it was walked in the back garage area and apparently must’ve clocked out and went home because the wife and I had to sit there an extra half an hour and I finally got up and what’s going on. Vehicle done yet or not The service went back and looked and said he couldn’t find anybody so they all must’ve went home for the day. He had to go search for keys and finally found them and we were able to pay the bill and get out of there. We were at the dealership for , probably closer to 40 minutes longer than what we needed to be. The guy at the service desk was super nice. He must’ve apologized 50 times. Only thing I could suggest is that if your technicians Going to do work they need to make sure that they communicate better with where a customers keys are and then communicate that the vehicle is actually done so people aren’t waiting around longer than what they have to be
9/17/2024
Virginia S. VERIFIED CUSTOMER
To begin, I waited over two hours for them to repair my tire. Then, I was charged $27 for the service. Discount Tires or another tire company would have charged MUCH less.
9/17/2024
Julie I. VERIFIED CUSTOMER
Dan is awesome. He’s always friendly and extremely knowledgeable!!!!
9/17/2024
John D. VERIFIED CUSTOMER
The service provided by the service advisor, Bianca **** and Tristen as well, was courteous and performed in a professional manner. Bianca went well above expectations " to get the job done", and to provide me with excellent customer service and satisfaction. Bianca stayed the course for this customer and fought tofinish the job.
I would not hesitate to recommend to others your staff at Pueblo. I will pass on my recommendation for others to visit your dealership..my way of saying "thank you" to all of you for a job well done. You have earned my trust and I greatly appreciate all of you at Pueblo Toyota, 5 stars!! Thanks again..