Sherry was extremely polite and professional. She made the entire process look easy. Sherry provided accurate estimate and was honest.
It was nothing but easy to make this happen because Sherry was there
3/24/2025
Mark H. VERIFIED CUSTOMER
Thanks for being so kind and rescheduling a new appointment to fix the now-clarified problem. And thanks to your partner Giuseppe! (sp?)
3/24/2025
Patricia M. VERIFIED CUSTOMER
930 appointments were taken before our 915 appointment even though we were there in time
We had to wait 4+ hours for Hyundai to just say they needed to order a part. And in the end they didn’t even get the information they needed as I got an email asking for info from the car. There was no explanation of why it took so long.
Patricia.
3/23/2025
Patricia W. VERIFIED CUSTOMER
Elizabeth makes the rough circumstance of being without a car much more easy to deal with. Her customer service skills are excellent. She clearly cares for the customers. She made sure that all of my questions were answered and that my needs were met.
Thank you for hiring Elizabeth. She is truly a blessing.
3/23/2025
Jennylyn Kaye. VERIFIED CUSTOMER
I just want thank Sherry Pandora for being accommodating and very nice and professional, thank you I'm very satisfied with the service
3/23/2025
Darren Z. VERIFIED CUSTOMER
Elizabeth was great! Thank you!!
3/23/2025
Marne F. VERIFIED CUSTOMER
Sherry is a great customer service rep. She was very helpful when it came to notifying me of additional services and I was able to pick it up shortly afterwards.
3/22/2025
Vanwart Christopher. VERIFIED CUSTOMER
Danny was absolutely fantastic to work with!
3/22/2025
Adelina A. VERIFIED CUSTOMER
The service experience started out messy but Elizabeth went above and beyond to make it right and make sure I was able to get through the week without my car with minimal disruption. I haven’t encountered anyone like her in the dealership world before and it really changes my impression of the whole business.
3/22/2025
Edmund V. VERIFIED CUSTOMER
Sherry was very professional. I am happy with her service. Thank you.
3/22/2025
Manuel R. VERIFIED CUSTOMER
Sherry was terrific. So nice and seemed eager to make the service visit as painless as possible. She was very professional and took the time to explain what had to be done to the car and how long it would take.
3/22/2025
Jordan R. VERIFIED CUSTOMER
Elizabeth was thorough and friendly. She made sure all the items were taken care of by the techs thoroughly.
3/21/2025
Victor M. VERIFIED CUSTOMER
Quick check in and service was completed in a timely manner
3/21/2025
Andy C. VERIFIED CUSTOMER
Excellent
3/21/2025
Larry S. VERIFIED CUSTOMER
Intake could be a little more efficient. For example, have you considered having someone outdoors to receive customers as they arrive and scan the VIN number on their car to initiate check-in?
3/20/2025
Mike B. VERIFIED CUSTOMER
I was so happy to see that San Bruno Genesis Hyundai was able to get George on your team. Having previously had business deals with George when he was over in Dublin, I can tell you this. San Bruno Hyundai Genesiscould not have gotten a better man to be part of your team here in San Bruno.
Just an FYI. I live at South San Francisco and in the past because of the lack of a Genesis dealership locally I was doing business with Hanley Genesis in Richmond. However, I had the opportunity to do business with Dublin when George was the man over there and I began going there for all of my service needs. Why? Because he’s the best guy that I’ve ever done business with at a local dealership and that goes beyond Genesis.
3/20/2025
Claire Y. VERIFIED CUSTOMER
Sherry was pleasant and professional, much appreciated!
3/20/2025
Andrew G. VERIFIED CUSTOMER
Elizabeth helped me check in despite a busy service center, was very helpful. Would appreciate seeing less paperwork and more staff at this location though, it's quite busy
3/20/2025
Noelle M. VERIFIED CUSTOMER
Elizabeth Czahar was excellent to work with in every respect! Give her a raise! On the other hand, the guy who sits to her left was very grumpy and not very pleasant.
3/20/2025
Lin Michael. VERIFIED CUSTOMER
need to refill the snack basket during the day. it ran out.