Fantastic customer service on the phone and via text. So easy. So great ????
5/7/2025
Rolando L. VERIFIED CUSTOMER
Only one thing Respect my appointment time
5/7/2025
Raymond P. VERIFIED CUSTOMER
Danny was incredible. He gave me great advice without trying to oversell me on services. I felt he was working in my best interest.
5/7/2025
Peregrin A. VERIFIED CUSTOMER
Danny was a great service advisor! Very helpful and informative, and a pleasure to speak with. Would recommend him to anyone who needs service assistance at San Bruno Hyundai!
5/6/2025
Tim M. VERIFIED CUSTOMER
Sherry Pandora is always a pleasure to work! I first met Sherry many years ago at the now closed Colma Hyundai Service Center and have always been impressed by her ability to provide frequent updates while juggling multiple customers.
Sherry is a great representative for Hyundai!
5/5/2025
Stuart L. VERIFIED CUSTOMER
Since leasing our vehicle in 2023, we've witnessed a significant decline in the quality of the service department. Unlikely we will return unless we have to. Has made our experiences owning a Huyndai particularly disappointing.
5/4/2025
Jose Z. VERIFIED CUSTOMER
Very cool ????
5/4/2025
Christina C. VERIFIED CUSTOMER
Overall service was great, thank you. The only thing that was missed was putting my windshield wiper back on. The blade was left on the window and I found when Turing on the wiper to wash the window.
5/4/2025
Sandra S. VERIFIED CUSTOMER
Alicia was amazing and awesome, the best interaction I’ve had at San Bruno Hyundai. A total asset to your company! I would recommend SB Hyundai because of her. She deserves a pay raise/ promotion.
5/4/2025
Zachary L. VERIFIED CUSTOMER
Professionally great service. Explained and managed expectations.
5/3/2025
Negar G. VERIFIED CUSTOMER
The service associate was nice and welcoming and the service itself went well. However, it was supposed to take a day at most, but I had to leave my car for two full days because they barely responded to my calls. The worst part of my experience was the responsiveness. I called tge service department more than ten times and every time they transferred my call to the service associate, Alicia, and she didn’t pick up the phone.I even left her voicemail and no response. After so many calls without any answer, she called back and told me the car is ready. But, it was already two days of uncertainty which affected my plans.
5/2/2025
Kelley B. VERIFIED CUSTOMER
Better customer service.New to Hyundai,tire&wheel warranty but awful wait time. Expected better courtesy for the inconvenience.Car out of service for 3 days and 9:30am-3:30pm for a flat?I have 2-cars with 2-phone numbers on file with you.Please send messages to the car requesting service. We verify which number each visit.My car is back today for a new TIRE!Hope it’s a better day.
5/2/2025
Clifford W. VERIFIED CUSTOMER
It took 3+ hours to rotate tires. That’s not reasonable and we were led to believe it would be quicker. They forgot about us while we waited.
5/2/2025
Monroe B. VERIFIED CUSTOMER
Yes I was not satisfied I brought my car in up on the warranty I explained to the service woman I want everything done that's covered up under my warranty she said okay it was not done I didn't ask for anything else just was on the warranty then when I go to pick it up nothing's done Plus that's what it'd be washing vacuum it was only worse it wasn't a vacuum bad experience bad service unprofessional
5/2/2025
Hemang M. VERIFIED CUSTOMER
I have not heard anything regarding the status of repairs today as was promised. My ioniq5 with the 12v issue was towed to your facility about 2 days back in inoperable condition. I do not have any other mode of transport available and the lack of communication and estimate on repair is making things very difficult. When I interacted with Daniel he was cordial and did say that they were swamped with work. He did leave a message on April 30 asking me to call back. I did so almost as soon as I received his voicemail and there was no answer so I left a voice message for him asking for a call back.
5/2/2025
Ashley B. VERIFIED CUSTOMER
Awesome experience, communication was frequent and all my questions were answered. Thank you! I’m very happy :)
5/1/2025
David S. VERIFIED CUSTOMER
Daniel is friendly and explained everything in detail
5/1/2025
Janice K. VERIFIED CUSTOMER
Daniel was very professional and went out of his way to help me.He is the kind of person that's treats his customers and your staff kind and professional. He rates an A+.
5/1/2025
Jennylyn Kaye. VERIFIED CUSTOMER
Sherry was so nice and very accommodating and very respectful I am super satisfied with her service
5/1/2025
Matthew N. VERIFIED CUSTOMER
Danny was very friendly and incredibly helpful. Thank you!