Thank you. Jacob was great. It was my first time meeting him and I got a good feeling from him.
6/22/2024
Matthew G. VERIFIED CUSTOMER
The quality is going down at this location. Been coming here since 2019. Waited 26min yesterday before someone even SPOKE to me and I had an appointment. Hunter was not so great. My appt was with Jay, he wasn’t even around. Where is Joey? I bring my three cars here. I’ll give y’all one more chance before I start going to Glendale Hyundai. You can’t take hundreds of my dollars and be epically rude. Pick one.
6/22/2024
Alma R. VERIFIED CUSTOMER
Satisfaction
6/22/2024
Jacob C. VERIFIED CUSTOMER
Everything was great. Bought the car and a small paint chip had to be painted. Took it in and everything was fixed
6/22/2024
Dinah M. VERIFIED CUSTOMER
Hunter was accommodating. I was completely satisfied with his customer service.
6/21/2024
Elena K. VERIFIED CUSTOMER
Really disappointed as I got overcharged for the service and received things I didn’t ask for. I came in for the $59 special oil and filter change and at the end of the day, after waiting almost 5 hours in the office, was handed a $140 bill and I paid it because I wanted to leave but there were a bunch of things that were added on that I had not agreed to and feel that I probably won’t return to this location.
6/21/2024
Maria H. VERIFIED CUSTOMER
Did not have the parts for the scheduled appointment.
6/20/2024
Veronica H. VERIFIED CUSTOMER
Appointment set up and then the part needed for the recall was not available when I brought my car in. Need to make new appointment when the part is in. Very frustrating!!!
6/20/2024
Rigoberto N. VERIFIED CUSTOMER
Joseph flores me atendió muy bien y en mi idioma en español gracias Hunday y el monte
6/19/2024
Thanh T. VERIFIED CUSTOMER
Hunter went above and beyond to notice issues and helpful to get it solved.
6/19/2024
Betty C. VERIFIED CUSTOMER
Mr. Jussal, was professional with his service. Explaining all steps needed to complete the job. Very personable.
6/18/2024
Amalia C. VERIFIED CUSTOMER
I had an appointment for 10 am on Saturday and had to wait 45 mins to be seen by one of two service advisors. Once seen, advisor had incorrect information associated with my VIN. This has happened once before with a previous advisor. Waited for 3 hours for my car to have its oil changed and tires rotated.
6/17/2024
Sue S. VERIFIED CUSTOMER
Hunter is excellent
6/15/2024
Floyd C. VERIFIED CUSTOMER
Joseph was awesome.
6/15/2024
Raul S. VERIFIED CUSTOMER
Thank you Mr Kevin Molina!!! He has higher customer service excellence
6/15/2024
Chinnaporn K. VERIFIED CUSTOMER
Had appt at 8 arrived at 7:35 not served until about 7:55. There were only 1 advisor on duty at the time. Not serve until 2nd advisor arrived. The dealer used to wash the car after service, when I picked up the car it wasn’t washed. Not very happy.
6/14/2024
Dorothy W. VERIFIED CUSTOMER
No comment
6/13/2024
Sarah H. VERIFIED CUSTOMER
Jayant KNOWS customer service. He is attentive and cognizant of time. Thank you!
6/13/2024
Heidi G. VERIFIED CUSTOMER
Great customer service from jay always kept me updated and got everything taken care of !