I was told the service would take an hour. They didn't even start for an hour. Once they started, it only took 15 minutes. Don't waste my time.
Also, I use rainX washer fluid and told two people not to touch the washer fluid, but it was topped off anyway. Not happy with the service.
4/26/2024
Marjorie P. VERIFIED CUSTOMER
You have fantastic staff. You just need more of them to provide more timely service.
4/25/2024
Christine G. VERIFIED CUSTOMER
Very good
4/25/2024
James W. VERIFIED CUSTOMER
Even with 5 techs at training, our scheduled brake replacement was finished in one day. Thanks!
4/25/2024
David E. VERIFIED CUSTOMER
$105 for an oil change and multi point inspection is too high.
4/25/2024
Thomas J. VERIFIED CUSTOMER
David was great
4/25/2024
Michael M. VERIFIED CUSTOMER
As always. Great job team Smart!
4/25/2024
Lois B. VERIFIED CUSTOMER
Very efficient, very pleasant workers and a warm welcoming waiting room made the entire experience very pleasant.
4/25/2024
Nancy C. VERIFIED CUSTOMER
Eric was conscientious, clear and personable. I felt my vehicle was in good hands and am satisfied with the results. Thank you Eric.
4/25/2024
Donna V. VERIFIED CUSTOMER
Very organized. I appreciate
4/25/2024
Merla B. VERIFIED CUSTOMER
Thanks Bryce
4/25/2024
Dennis G. VERIFIED CUSTOMER
Good service
4/25/2024
Charles B. VERIFIED CUSTOMER
Excellent as always
4/25/2024
Robert &. VERIFIED CUSTOMER
Justine did a Great job!
4/24/2024
Nina W. VERIFIED CUSTOMER
Very happy with consistently good reception and service at Smart. Thank yous to Ian and Liam- as well as others at service desk!
4/24/2024
Mandy P. VERIFIED CUSTOMER
My car was not ready when it was supposed to be on a Friday, held through the weekend. It was supposed to be ready Monday afternoon, after receiving the text that it was ready still had to wait two hours to finish the car. A lot of confusion when picking up the car Monday evening. I don’t doubt the service job was good, the communication was poor this time.
4/24/2024
Antonio S. VERIFIED CUSTOMER
Excellent service and very friendly
4/24/2024
Karen Sorenson. VERIFIED CUSTOMER
Ian was thoughtful to get my car done by 2 pm- thank you Ian!
Quotes price was given and followed thru on.
4/24/2024
Mark D. VERIFIED CUSTOMER
I hesitate, but I want to be honest. Ian was short, gruff, and certainly not friendly. He was rather rude about whether or not I listened to a voicemail that he had sent (this is just merely one example of our experience with him) If Smart Motors is about customer service, and your technicians set that tone; I am sorry to report that my wife and I were far from impressed with Ian’s demeanor throughout the entire process from initial contact through handing us the keys to leave. I have been a consistent customer for many years (3 new vehicles), and I have come to expect positive, patient and friendly staff. Ian is one of the first to disappoint. Mark D
4/24/2024
Gerald H. VERIFIED CUSTOMER
Just the fact that l wasn’t expecting to get my service done until 5 or 6 o’clock. As it turned out l was driving away by around 2:30. Everything done to perfection as far as l could tell.