Way better system than before! No more coming in at 6:00 am first come first serve. Thank you for making the changes!!
4/15/2025
Jeffrey H. VERIFIED CUSTOMER
Paul was outstanding! He was extremely helpful, polite, cordial, and upfront with all services and their respective costs. Thank you so much for your continued best service experience possible.
4/15/2025
Youssef M. VERIFIED CUSTOMER
Thank you
4/15/2025
Seyhak M. VERIFIED CUSTOMER
Was not the greatest experience regarding extra service that was "needed"
4/15/2025
Alison A. VERIFIED CUSTOMER
It took too long until the vehicle was delivered
4/15/2025
Dorene P. VERIFIED CUSTOMER
Eric treated me respectfully and gave me a thorough explanation of the status of my vehicle.
4/15/2025
Porter O. VERIFIED CUSTOMER
The work was done in a timely manner including answering an additional question.
4/14/2025
Raymond S. VERIFIED CUSTOMER
Eric Muma was extremely helpful. He went out of his way to provide help and to guide the service I can’t thank him enough. He represents the great service I have come to expect from Smart Service over many years of using Smart Motors for my automotive needs.
4/13/2025
Joan E. VERIFIED CUSTOMER
Only issue was that I didn’t get the discount from my coupon, Sean said it would be fixed on Monday!
4/13/2025
Merlin P. VERIFIED CUSTOMER
Alyssa was fabulous! The best service representative we have ever experienced! She was down to earth and treated us with respect and extra care! Kudos to Alyssa!
4/13/2025
Jason C. VERIFIED CUSTOMER
David's communication skill was lacking and thought he needs to improve on this harder.
4/13/2025
Sarah D. VERIFIED CUSTOMER
Since we have gotten our Toyota, one of the tires has always had low tire pressure which we have had to add air in about once a month. Twice now when we have gone in for a tire rotation, the tires are rotated, but air is not added to that tire and the low pressure reading is still on in the car. I figured that would be standard practice to be checking the psi on the tires along with rotation. Frustrating that this has happened more than once. It’s also confusing that you put a maintenance reminder sticker and maintenance reminder on the car for 5000 miles, are we think we need to get the oil changed, but this is just for tire rotation. It would be better to have a different type of sticker label to clarify what service is needed.
4/12/2025
Mary S. VERIFIED CUSTOMER
Fixed a situation where for some reason my appointment was not on the calendar. Jesse quickly resolved the issue and the service was completed!!
4/12/2025
Oswaldo E. VERIFIED CUSTOMER
Caleb was excellent.
4/12/2025
Gary S. VERIFIED CUSTOMER
Eric was efficient and explain things clearly.
4/12/2025
William W. VERIFIED CUSTOMER
Everything went very satisfactory from the time I dropped off my car till I picked it up. Thank you Jesse for keeping me up to date and working with me while my car was in the shop . Bill
4/12/2025
Michael G. VERIFIED CUSTOMER
Good service
Very clear explanation of the entire service process. Professional and courteous.
4/12/2025
Cathy U. VERIFIED CUSTOMER
Excellent service and care
4/12/2025
James B. VERIFIED CUSTOMER
Thank you for your friendly, competent service.
4/12/2025
Daniel W. VERIFIED CUSTOMER
David is knowledgeable and takes care of the customer!