My only non positive comment is the oil changes have gotten VERY expensive! I feel it was only 3 years ago they were $50!?
4/11/2025
Eric H. VERIFIED CUSTOMER
Eric was outstanding. The other Eric that checked me in was terrific as well.
I would consider myself very fortunate if they were taking care of me every time I come in.
4/11/2025
Jingchao Q. VERIFIED CUSTOMER
Got it! Thank you!
4/11/2025
Loretta B. VERIFIED CUSTOMER
He gave me much information on the work done on my car
Thank you
4/11/2025
Duane U. VERIFIED CUSTOMER
Informative and homesy
4/11/2025
Janelle B. VERIFIED CUSTOMER
Jenna did a great job explaining the situation inspection and was very timely.
4/11/2025
Dolores Z. VERIFIED CUSTOMER
He went over and above in every way possible for positive service! The kind of service he rendered will keep me as a happy customer and a customer that will return again and again! I will also spread the word that smart motors is a place to go!
4/10/2025
Adelina M. VERIFIED CUSTOMER
Great job thank you
4/10/2025
Geneva M. VERIFIED CUSTOMER
Your staff is wonderful. I always feel so welcome!!!
4/10/2025
Kathleen M. VERIFIED CUSTOMER
Thank you for getting to my car so quickly. You really saved the day!
4/10/2025
Donald A. VERIFIED CUSTOMER
Vincent, as a new employee did a great job of answering my questions and keeping me updated on my vehicles progress in the shop. He was very confident in his job and I just wanted to give him a shout out! Thanks Vincent.
4/10/2025
Jeannette B. VERIFIED CUSTOMER
I value your time management and I appreciate!
4/10/2025
SARA K. VERIFIED CUSTOMER
I will continue to come back because I’ve had exceptional service for years, but today a few things seems different.
1.) The inside of my car really smells. I drove with the windows down to air out the smell, closed them, picked up my kids, and could still smell it. Gasoline/exhaust 2.) I asked them to look at my back windshield wiper. First they said it was fine, then I explained that the wiper wasn’t laying on the window all the way. They said it was a bit out of place and they put it back in place. Made a smart suggestion to try it after the car wash. When I did, it was still not functioning well and was possibly worse., 3.) I expect my seat to be moved for the technician to sit in my vehicle, but it is unusual to come back to all 3 settings in my seat adjusted as well as my steering wheel. Perhaps I should expect this? 4) They parked my vehicle on the backside of the building. I had to sneak between cones and the front of the van with barely any clearance. I was okay with this because I’m comfortable maneuvering my vehicle through narrow spaces, but I thought I would mention it as a consideration for other customers.
4/10/2025
Lois W. VERIFIED CUSTOMER
Great service!
4/10/2025
Jean-Yves S. VERIFIED CUSTOMER
things are made easy
4/10/2025
Michele S. VERIFIED CUSTOMER
The only thing I wasn’t happy about was the complimentary car wash. I was the third car in line and when it was my cars turn nothing happened. The door didn’t open and the lights were off. I tried my complimentary number again and it said it was invalid. Not a game changer but who doesn’t appreciate a free car wash????
4/10/2025
Roger S. VERIFIED CUSTOMER
This app is not working correctly. Cannot submit amd them got wrong dealership!
4/10/2025
Charlie D. VERIFIED CUSTOMER
Nothing to add
4/10/2025
Bob M. VERIFIED CUSTOMER
Mellissa was a wonderful customer service representative with whom to work.
4/10/2025
Patricia S. VERIFIED CUSTOMER
Alyssa was kind, patient and helpful. I appreciated it.