Providing a loaner vehicle was a lifesaver so we could attend a Memorial Service for my nephew. Thank you!
4/20/2025
Allison J. VERIFIED CUSTOMER
The whole team was so great.
4/20/2025
John M. VERIFIED CUSTOMER
Smart motor excellent service
4/20/2025
Madeleine M. VERIFIED CUSTOMER
Details of the multi-point inspection were explained thoroughly and service was fast and friendly!
4/20/2025
Mcallister C. VERIFIED CUSTOMER
Paul was excellent! He communicated everything clearly and made sure I understood what my car needed and how much it will cost. Great service!
4/19/2025
William M. VERIFIED CUSTOMER
Please contact me ****-****-xxxx
4/19/2025
Scott T. VERIFIED CUSTOMER
Great service
4/19/2025
Sharon H. VERIFIED CUSTOMER
Mallory did more than expected to ensure I received great care. She phoned and texted several times. When I told her I didn't know how to access a QR code do I could get a rebate for my new set of tires, she had someone from the tech department to help. I much appreciated all every one did.
4/19/2025
Bonnie H. VERIFIED CUSTOMER
Done with in the time , you said it would take.
4/19/2025
John M. VERIFIED CUSTOMER
Very good!!!
4/19/2025
Joel R. VERIFIED CUSTOMER
I am satisfied with the work of your team.
4/19/2025
Janice M. VERIFIED CUSTOMER
Explained everything well.
4/19/2025
Jay J. VERIFIED CUSTOMER
Communicated with me along the service of my firmware update.
Thank you
4/19/2025
Itsik A. VERIFIED CUSTOMER
Justin was above and beyond his customer service is 2nd to none.
4/19/2025
Jason M. VERIFIED CUSTOMER
Very nice advisor, good demeanor with the client.
4/19/2025
Nathan S. VERIFIED CUSTOMER
Melissa was great and very communicative of the status and work being done on my car. 5/5 stars
4/18/2025
Dan W. VERIFIED CUSTOMER
While melissa did her best, there were many shortcomings in my service experience. Smart Toyota has a negative reputation in madison that proved itself to be true once again. Other dealerships I have dealt with before include cadillac chevy honda. Smart is the least flexible or accommodating of any i've had experience with. Lastly, one would expect higher costs from a dealership, but price gouging is disgusting and ugly, especially when it takes advantage of consumers who don't know better.