Mallory was great, but the man who checked us out was kind of rude. It felt like he blamed us for what was wrong with the car. ( something with the gas cap). But Mallory excellent! I don’t need to be contacted.
5/10/2025
Art F. VERIFIED CUSTOMER
Much appreciated
5/10/2025
Beverly M. VERIFIED CUSTOMER
Melissa was great! Her service & follow-up was exceptional. I'm just looking forward to having the DCM (Bluetooth) issue in my car resolved as soon as possible. Thanks!
5/10/2025
Robert H. VERIFIED CUSTOMER
Great service!
5/10/2025
Robert S. VERIFIED CUSTOMER
Thank you Matt
5/10/2025
Mark J. VERIFIED CUSTOMER
Mr. Spencer was very professional, answered my questions well and managed my concerns by directly communicating with the technicians to assure a good outcome.
5/10/2025
Amit A. VERIFIED CUSTOMER
Great guy kept me informed promptly and was honest give h
5/10/2025
Steven F. VERIFIED CUSTOMER
Good job, Donne
5/9/2025
Mike O. VERIFIED CUSTOMER
Great job. Excellent communication
5/9/2025
Ruth M. VERIFIED CUSTOMER
She provided excellent help, we were on a tight schedule and she was able to expedite our experience.
5/9/2025
Michael F. VERIFIED CUSTOMER
As usual, Eric, Vince and Scott were fantastic. My appointment time was held, my car was serviced properly with appropriate recommendations. Thanks guys, good job!
5/9/2025
Janet A. VERIFIED CUSTOMER
I love everything about my car
5/9/2025
Michael H. VERIFIED CUSTOMER
Paul was great. Knew all the answers to my questions.
5/9/2025
Kimberly F. VERIFIED CUSTOMER
I missed a call from the service department at 12:30 and they left a message saying that additional services were recommended. I called back at 12:33 and asked to speak to someone about the recommendations. The person I spoke to said she would have the service technician call me back. The next call I got was the technician saying my car was ready to pick up. I asked about getting the recommended services done and the technician said they were “completely booked” and couldn’t do it today. I said that since I had an appointment and recommendations were made, I thought I would be able to get those services done today. He said they were “too busy” and couldn’t do it. He then said I should go someplace like Advanced Auto parts and get the wiper blades replaced there. I felt like he was in a hurry and just wanted to get me off of the phone.
5/9/2025
Sarriang C. VERIFIED CUSTOMER
The job was well done.
5/9/2025
Sharon C. VERIFIED CUSTOMER
Vincent was everything I could ask for. I was in customer service my entire life and he exemplifies what every company needs. Thank you and thank Vincent as well.
5/9/2025
Alan W. VERIFIED CUSTOMER
Matt did a good job.
Thanks
5 stars!
5/9/2025
Abdulhakeem H. VERIFIED CUSTOMER
I’m not satisfied with the service. I informed the coordinator that there was an unusual sound, possibly indicating something broken. Instead of addressing that specific issue, they ran full diagnostics and charged me more than $300, which I believe is unfair. Additionally, I was charged $250 for labor. This doesn’t seem reasonable, considering my original concern.