Service is always top-notch and staff is very friendly! Mallory is always so personable and always has a smile on her face! I will always work with her for service on my RAV4
6/7/2025
Meghan J. VERIFIED CUSTOMER
He was awesome! Thank you!
6/7/2025
Peter G. VERIFIED CUSTOMER
Courteous,efficient and friendly. Make me want to come back.
6/7/2025
John R. VERIFIED CUSTOMER
Easy in and out. No problems! Very happy with the ease of scheduling service. All interactions were friendly.
6/7/2025
Stephanas N. VERIFIED CUSTOMER
Thank you
6/7/2025
Richard T. VERIFIED CUSTOMER
I had a great first visit / experience.
My service was explained prior to the work being done. I was kept informed of the progress. It was timely. I arrived a bit early and they took me in. The work was completed about 10 minutes after my appointment was originally supposed to start.
Great job by Caleb
6/7/2025
Zauly M. VERIFIED CUSTOMER
Excellent services! Thanks!
6/7/2025
Toni F. VERIFIED CUSTOMER
Thankful for staff listening to my needs.
6/7/2025
NICOLE H. VERIFIED CUSTOMER
Excellent everything !
6/7/2025
Nicole P. VERIFIED CUSTOMER
Some of the staff were a little condescending. I’m sure it wasn’t intentional, but as a first time customer, staff made me feel like I was dumb. I didn’t know if I had to go to service lane or express lane. The service people started by critiquing how I pulled into the garage. Then they said I was in the wrong place so I went to the express lane. The guy didn’t mention to not pull into to garage, so everyone started yelling at me. As a first time customer, I wish they asked if I had used them before or were a little less judgy. All I was told was to leave the keys in the car and the guy walked away. Was I supposed to pull up? Stay? Some instruction could’ve saved a lot of embarrassment.
6/7/2025
Colette S. VERIFIED CUSTOMER
Everything was great. Melissa was great!
6/7/2025
Claire K. VERIFIED CUSTOMER
They did not reset the maintenance required message on my dashboard and there was no sticker that tells when to get the next maintenance check
6/6/2025
James E. VERIFIED CUSTOMER
Melissa was very professional and courteous. She kept in touch regarding the status of my vehicle.
6/6/2025
Rosemary R. VERIFIED CUSTOMER
Thank you Sean for your friendly interaction at my Venza's complementary first oil change and inspection.
6/6/2025
Lauretta D. VERIFIED CUSTOMER
As always, I was taken care of in a professional and kindly manner.
6/6/2025
Karen S. VERIFIED CUSTOMER
Friendly and efficient
6/6/2025
Isaac K. VERIFIED CUSTOMER
Very satisfied
6/6/2025
Andrea P. VERIFIED CUSTOMER
Ian was very profestional
6/6/2025
Greg G. VERIFIED CUSTOMER
Good, fast service. I expected a much longer wait.
6/6/2025
Rick W. VERIFIED CUSTOMER
I was impressed with Gregorio's professionalism. Even when I was a bit disappointed with all the possible diagnostic charges he stayed calm and explained the necessity of the charges. He also did an excellent job on updating me on the repair process. You're fortunate to have this fine gentlemen working in your service department.