Ray was awesome as usual. Great customer service !
Thanks
2/29/2024
Judy A. VERIFIED CUSTOMER
Thank you for getting my Camry in for repairs in a timely manner, appreciate the efficiency in getting my car back to me.
2/29/2024
Haydee K. VERIFIED CUSTOMER
Except for waiting for three hours to get maintenance, hopefully the job was well done. I will know more after my next trip in a couple of weeks. Thanks for the service! Haydee K
2/29/2024
Kelly D. VERIFIED CUSTOMER
I had a great service experience today with Beth. We look forward to doing business with lewis Toyota. The service she provided was excellent, and appreciated.
Kelly D
2/29/2024
Haylee W. VERIFIED CUSTOMER
I may have gotten it for free but I was there for almost 4 freaking hours, after I already expressed my concerns about not wanting to spend my whole day there again, then all there was to offer was another free oil change? No, no more chances, fix the damn problem please, it was ridiculous. Others who came in after me only waited for 20 minutes, I had to deal with 4 hours of waiting.
2/28/2024
Gary N. VERIFIED CUSTOMER
There seemed to be some confusion about when my vehicle was finished. I waited two hours in the lounge for an oil change and tire rotation and had to go check with service to find out it was finished. I am not upset but this experience was not typical of the many times I have enjoyed your service.
2/28/2024
Lekesha P. VERIFIED CUSTOMER
I waited 2 hours for an oil change. My dad and I checked my oil and fluids just to find out that I had no oil so I took my car back to the shop not even 20-25 minutes after leaving. Talked to Mr. Brown and about an hour later I think my car service was finally completed. I have been coming to that shop since 2020 when I got my first Toyota Corolla and to my knowledge my oil has been changed every time but I didn’t know I had to check after each service. I travel daily on the highway about an hour for work. It just left me a little frustrated that I was done like that.
2/28/2024
Stephen L. VERIFIED CUSTOMER
Ray Brown took good care of my car repair visit from start to finish. Very impressive!
2/28/2024
Ralph J. VERIFIED CUSTOMER
Had a 230 appointment, lucky I didn’t wait on it, I was notified at 546 it was done, I wasn’t picked up, my wife needed the car early the next morning, luckily it was outside so we went and picked it up. 3 caa as pls all I got was the answering machine?
2/28/2024
Hannah J. VERIFIED CUSTOMER
I scheduled an appointment that I ended up waiting nearly 4 hours.
2/28/2024
Eric C. VERIFIED CUSTOMER
Oil change and tire rotation took over 2 hours to complete. I was told while checking out that this was due to short staffing. It would have been preferable to reschedule during a time with appropriate staffing and let me know before starting the service.
2/27/2024
Mary B. VERIFIED CUSTOMER
Ray was great, but the wait time of almost 3 hours is a little much when you make an appointment.
2/27/2024
Nicole C. VERIFIED CUSTOMER
Thank you for the customer service
2/27/2024
Melissa B. VERIFIED CUSTOMER
I called and left a VM this morning and I'm surprised I haven't heard back from anyone. My car had a slight vibration when Ibrought it in, so we discussed and it was decided to rotate and balance the tires. My car now has a terrible vibration at multiple speeds, much, much worse than before.
2/27/2024
Amanda B. VERIFIED CUSTOMER
Beth was great. But I was there 4 1/2 hours for an oil change and tire rotation. What good is an appointment if they can’t stick to it.
2/27/2024
Vicki M. VERIFIED CUSTOMER
I didn’t receive my report until I was gone in car back to work. I have always received my report and got an opportunity to have filters replaced. I also would have appreciated discussing my oil leak. I have used Lewis for years. Not sure what or why this has changed.
Please give me a call to discuss results on the oil leak and I will try to get air filters replaced also. More concerned about oil leaking. ****-****-xxxx
Vicki M
2/27/2024
Mary Y. VERIFIED CUSTOMER
Ray was really helpful with my car and informing me what needed to be done. Very nice.
2/27/2024
Peter P. VERIFIED CUSTOMER
Ray was great! He provided excellent service! Thank you!
2/27/2024
Eugene R. VERIFIED CUSTOMER
Excellent service. Very friendly and professional.
2/27/2024
Norma P. VERIFIED CUSTOMER
I've always trusted Lewis Toyota with my cars, and this service was another example of its professional work and attitudes.