Like the new approach of the items needing cleaning or replacing being photographed and sent via text. Makes the decision easier for me. I pretty much trust LT when they say something needs repaired, cleaned or changed for both my cars for many years now.
3/8/2024
Joshua S. VERIFIED CUSTOMER
Thank you Beth!!
3/8/2024
KELLY M. VERIFIED CUSTOMER
Told me how long it would take and he was right on time. Also, provided me a quote that I asked for. Thanks
3/8/2024
Darlene T. VERIFIED CUSTOMER
Thanks for your service! Excellent customer service. Steve Ramer is an awesome representative for Toyota. Thanks again!
3/8/2024
Brian P. VERIFIED CUSTOMER
I had a scheduled appointment for an oil change. I was there for 3hrs 40 minutes. Nobody ever checked on me in the waiting room. No explanation of any delay or why it would take that long for an oil change.
3/8/2024
Mitch C. VERIFIED CUSTOMER
Beth and her team did an excellent job. I continue to trust Beth and her team to keep our vehicles well maintained. Thank you.
3/8/2024
Leann B. VERIFIED CUSTOMER
Ray was polite and got the work done. I was disappointed that the appointment took over 2 1/2 hours. I also miss the days when someone spoke to you about your vehicle and any issues encountered. Now I see that I receive a video. Weird. Customer service isn't what it once was.
3/8/2024
Craig M. VERIFIED CUSTOMER
I had an 8:45 appointment for a tire rotation and oil change, I pulled in at 8:30 and didn’t leave until Noon.
This was my first time for service on my new Tundra, so I will not be waiting at the dealership in the future.
3/8/2024
Jeanne K. VERIFIED CUSTOMER
Very satisfied. Staff were very kind and courteous.
3/8/2024
Eileen Y. VERIFIED CUSTOMER
Nice people, clean place, tganks for water
3/8/2024
Doug W. VERIFIED CUSTOMER
My appointment went well, out quickly, in less than an hr.
The service addressed what needed to be done.
3/7/2024
Ken O. VERIFIED CUSTOMER
Beth was the best rep I’ve had there. Thank you for her
3/7/2024
Larry L. VERIFIED CUSTOMER
Excellent customer service! Efficient and friendly. Made my day painless. Thanks!
3/7/2024
Melissa G. VERIFIED CUSTOMER
Beth is wonderful!
3/7/2024
Sally F. VERIFIED CUSTOMER
Done in timely manner, nice comfortable waiting area with wonderful coffee machine.
3/6/2024
Janice T. VERIFIED CUSTOMER
You have a Grrat team!!
3/6/2024
Melissa W. VERIFIED CUSTOMER
I was there waiting from 11 am to 2:30. My car was ready over the tech’s lunch hour, but no one else came to wait on me in the lobby. After the tech returned from lunch he discussed with me that I needed a new battery. So then I had to wait for that. If someone had talked to me over his lunch hour, that question would have been answered quicker. None of the text messages about my car were working.
3/6/2024
Myrtle M. VERIFIED CUSTOMER
Thanks for being so courteous, And thanks for the ride I appreciate You great work.