Scott went above and beyond to show and explain the issues with my car. He treated me with respect and courtesy. I will return to the service department and Lewis Toyota.
4/16/2024
Faye W. VERIFIED CUSTOMER
3 hrs is too long to wait while service is
being done. This is not what I have had in the past.
4/14/2024
Andrew K. VERIFIED CUSTOMER
I was charged 120+ dollars for a 89 dollar service
4/13/2024
Charles L. VERIFIED CUSTOMER
Thanks, job well done!
4/13/2024
Juan S. VERIFIED CUSTOMER
Great job and service
4/13/2024
Randy W. VERIFIED CUSTOMER
Scott took the time to actually take me out and show me where the last mechanic (elsewhere) had made 3 mistakes that were highly visible. I felt so much better knowing why the temperature light came on-human error! I had a feeling. I appreciated being treated like a human being.
4/13/2024
Chana N. VERIFIED CUSTOMER
Thank you for working to get the repairs done so promptly
4/13/2024
Mary K. VERIFIED CUSTOMER
I appreciate that they are always honest about what needs to be done and that I get to know the cost up front so that I can determine whether to have the additional services provided or not. I also appreciate that they get my car in and out on the same day. Thanks.
4/12/2024
Kori G. VERIFIED CUSTOMER
Cindy and Colton did an excellent job. I am very thankful I got to work with them, and I would definitely recommend their services.
4/11/2024
Felix Y. VERIFIED CUSTOMER
Checked front breakers and done recalls on Tundra. Still have work to be done on front breaks when parts are obtained. Excellent service. Thanks
4/11/2024
John R. VERIFIED CUSTOMER
Professional service. In and out.
4/11/2024
Kevin T. VERIFIED CUSTOMER
Good
4/11/2024
Joan S. VERIFIED CUSTOMER
Appointment was for 9. At 10:05, the vehicle was still in a waiting area and was just being moved into a bay fir service.
4/11/2024
Naomi F. VERIFIED CUSTOMER
I have been satisfied with the guys I have death with at Lewis. But I felt even more at ease n trusting with Beth. Heartfelt communication on her part helped. I'm impressed with her.
4/11/2024
Margaret W. VERIFIED CUSTOMER
The technician who actually worked on my car left a panel off the back area which I had to put back on. Then, the panel to get to the battery compartment was shoved back and never put back in its place and the hatch wouldn’t close which my car gave an audible signal it wasn’t closed. Scott came out and took care of it since I didn’t have the strength to push it back as I had several things on top of it. I think the technician’s first name was Charles. When and if I bring it back for service, I will choose someone else.
4/11/2024
David D. VERIFIED CUSTOMER
Always good service.
4/11/2024
Todd M. VERIFIED CUSTOMER
Scott and tech... i'm sorry I can't remember his name but he was very thorough in the video. My first experience at Lewis Toyota, but our Lexus needed to get the oil changed. They were very thorough and I thought did a very nice job. Scott was great when he left a message regarding the vehicle being done and told us exactly everything they did to the vehicle. I would recommend Lewis Toyota.
4/11/2024
Shelby L. VERIFIED CUSTOMER
I had an appointment scheduled for 9:15 am and did not leave until almost noon. I was charged $200 for dye, and informed that I need a new air compressor. On my statement it said that they also inspected my floor mats which require immediate attention, this was not discussed with me and I still am not sure why they need attention. I was extremely disappointed in the service. I would have went somewhere else had I known it was going to take 3 hours and $200 to find an air leak.
4/10/2024
Michael S. VERIFIED CUSTOMER
Beth is the best. She knows what needs to be done, asks the right questions and ensures things are don’t properly.