Beth is a professional She brings energy and commitment to helping her clients She is an asset for the dealership
7/19/2024
Teresa S. VERIFIED CUSTOMER
In addition, requested to have a squeak checked out. Not informed what it was/is.
7/19/2024
James C. VERIFIED CUSTOMER
I am not typing this out. If you want to speak with me, then please call me on the cell number in your system for me.
7/18/2024
Kevin F. VERIFIED CUSTOMER
Great job! Thanks a ton.
7/18/2024
Isaac C. VERIFIED CUSTOMER
Chris was very knowledgeable and helpful!
7/18/2024
Rebecca L. VERIFIED CUSTOMER
i’ll be going to toyota in lawrence for maintenance from here on out. i’m tired of the issues i bring up not being looked at, or dismissed. i have come in several times and my issues still aren’t fixed, yall show no record of these visits when we have the paperwork to show we came. we were told we’d be called when certain parts for my car would come in and we would come in AGAIN. never got a call or any kind of follow up and my brand new car still has issues. please don’t call for feedback.
7/18/2024
Guy R. VERIFIED CUSTOMER
I appreciate Beth in the service department very much.
7/18/2024
Gloria D. VERIFIED CUSTOMER
Thank you for your diligence and honesty!
I appreciate it!
7/18/2024
Nancy H. VERIFIED CUSTOMER
First time if bringing my truck in for service. Scott was very helpful and friendly. Answered all my questions
7/18/2024
Deloris E. VERIFIED CUSTOMER
Good job Beth
7/17/2024
Cindy S. VERIFIED CUSTOMER
Yes!
7/17/2024
Pat M. VERIFIED CUSTOMER
Had appointment at 9:45 to fix the tire finally around 12 o’clock they had it done went out to my car noticed my glove box was goofed up. I had it lock because I had important papers in it right before I went in there somebody tried to open it and evidently pull too hard with it being locked then I guess they unlocked it. I ain’t sure what they did besides knock off the cylinder. I thought it was broke took it back in there. I put a cylinder on it. I guess now when you pay $37000 for a vehicle and take it in for fix it takes over two hours then it comes back to you with a goof up box
7/17/2024
Richard K. VERIFIED CUSTOMER
Great service…thank you..
7/17/2024
Melanie M. VERIFIED CUSTOMER
My appointment for an oil change was at 2:45pm. No one noticed me drove up so I had to go to the service office to check in. But that was fine. I’ve had to do that before. Then I sat in the waiting room for 90 minutes! I went to check on the progress of my car. They hadn’t even started servicing it yet. I had an another appointment that afternoon. They hurried and changed my car’s oil and I was 15 late to my other appointment. It is totally unacceptable to wait 2 hours for an oil change that I had an appointment for!
7/17/2024
Michael K. VERIFIED CUSTOMER
Outstanding. He is very helpful and easy to work with.we appreciate his service. We'll remain customers of Lewis Toyota.
7/16/2024
Franky A. VERIFIED CUSTOMER
The service was excellent and Steve Ramer was very responsive and helpful. Good job!
7/16/2024
Barbara S. VERIFIED CUSTOMER
They are slow but did a great job.
7/16/2024
Jaylene M. VERIFIED CUSTOMER
Just did not seem like everyone was on the same page…Beth was great
7/16/2024
Christina M. VERIFIED CUSTOMER
I still don't have my car. I still have no updates. My car has been there 2 weeks and the only time I get information is when I call and even then I still get nothing. WTF is going on with my car?????