Very happy with the service I received from Beth on my car today Thank you
8/17/2024
Gary J. VERIFIED CUSTOMER
The service was excellent.
8/17/2024
Scott W. VERIFIED CUSTOMER
Several things I was not satisfied with. First I have a new company car. My ac went out. We all thought it should be covered by warrantee. I was told it was a hole in condenser. We asked for a pic to see hole. We got pics but didn’t see any holes. I tried to get ahold of Chris more than ten times he finally called me back. Then I had another question and it took multiple calls and he never called me back.
Originally I was told it would be 1393 plus tax. But when bill came it was higher before taxes.
Another issue was I ordered a hubcap the day before so it would be put on when the car was serviced. I confirmed that it was there and that it would be put on during our initial conversation.
After job was completed the hub cap was not put on. Fortunately when I brought it to attn. they found the part and were able to put it on.
So overall the job was done but with terrible communication and misinformation and poorly executed.
8/16/2024
Kimberly B. VERIFIED CUSTOMER
Took too long. If make appt should not take 2.5 hrs
8/16/2024
Lisa W. VERIFIED CUSTOMER
Ray Brown was awesome answered all my questions
8/15/2024
Michael K. VERIFIED CUSTOMER
Beth was terrific. We brought our daughter's car for service: oil change, safety check, and tir rotation. Beth was cordial and professional. She got the car ready very soon . We will definitely continue to bring our cars into Lewis Toyota for service and for new vehicles.
8/15/2024
Debbie S. VERIFIED CUSTOMER
Very friendly, very helpful. Would recommend this service department.
8/15/2024
Tim B. VERIFIED CUSTOMER
Great Service Thank you
8/15/2024
Pamela S. VERIFIED CUSTOMER
Ray was amazing he gets things done!
8/14/2024
Patrick T. VERIFIED CUSTOMER
Rep didn’t seem very interested in where my vehicle was located after service. He said it was right in front when in reality I had to go all the way around to the back of the dealership
8/14/2024
Kenton S. VERIFIED CUSTOMER
Good job.
8/14/2024
Randy C. VERIFIED CUSTOMER
Thanks for your prompt service and special price.
8/14/2024
Michael S. VERIFIED CUSTOMER
Chris does good work. Always helpful and polite.
8/13/2024
Cindy B. VERIFIED CUSTOMER
Thank you for your hospitality today
8/13/2024
Clinton C. VERIFIED CUSTOMER
I was very happy with the service I had received at Lewis today. Clinton C
8/13/2024
Janice R. VERIFIED CUSTOMER
Chris was very friendly and explained what was wrong and what that did to fix it. Thank Lewis Toyota.
8/13/2024
Reynaldo S. VERIFIED CUSTOMER
Muy buen servicio
8/13/2024
Yvette W. VERIFIED CUSTOMER
????
8/13/2024
Camille J. VERIFIED CUSTOMER
Jerome greeted me with such a great smile and friendly banter and the next person checked me in on his tablet and was so polite and efficient! Such a nice crew!