I was waiting for my car 2 1/2 hours which I thought was quite a lot. The people who were helping were very nice and I’ll be back because I think someone did not know that I was waiting.
9/4/2024
John D. VERIFIED CUSTOMER
You guys are the best thank you for all the great service in a timely manner
9/4/2024
Marian M. VERIFIED CUSTOMER
Thank you!!!
9/4/2024
Teresa B. VERIFIED CUSTOMER
Everyone was helpful
9/4/2024
Sam W. VERIFIED CUSTOMER
I have been utilizing your oil change service for some time and this is the 2nd time to which I have seen dirt/grease on my car. Thus thine it was greasy hand print on the door and a dirty paper floor Matt left in the car
9/1/2024
Jennifer I. VERIFIED CUSTOMER
Ray is always the best! I appreciate him and the kind attention he gives every time I am in for service!
9/1/2024
Lennie B. VERIFIED CUSTOMER
The service was very good.Thank you
9/1/2024
Susie J. VERIFIED CUSTOMER
Toyota Service Dept always does great!! They get me in when needed and their service is timely and thorough.
8/31/2024
John J. VERIFIED CUSTOMER
The vehicle had grease left on interior parts of the car. It was bad enough that I even took pictures of it.
8/31/2024
Tammy T. VERIFIED CUSTOMER
The service itself was fine. The driver that shuttled me home was rude and unsafe. The passenger with us had issues remembering her address and the driver was terrible to her. When she got out he made very derogatory comments about her. He sped…at one point he was going 17 miles over the speed limit!! I have a heavy foot too, but he was just unsafe. The final straw for me, though, was his derogatory comments about our President, even though he (the driver) was a military person. Politics should not have been discussed in the setting we were in. I am appalled at how he behaved and if he is representing the way your company is run I will be taking my business to Manhattan or Lawrence.
8/31/2024
Carlos S. VERIFIED CUSTOMER
Every thing good, good job
8/31/2024
Douglas M. VERIFIED CUSTOMER
Made an appointment for an oil change and said I would be waiting. It was two hours for an oil change and $92. I could have gone to another place and gotten out of there for half the cost in 1/6th the time, without an appointment.
8/30/2024
Charles L. VERIFIED CUSTOMER
Scott did a great job. When waiting on an oil change 1:45 minutes seems a little long.
8/30/2024
Linda N. VERIFIED CUSTOMER
Good Experience. Thank you.
8/30/2024
Israel M. VERIFIED CUSTOMER
Well the issue was fix and everything was great but I noticed that may horn doesn't work anymore after that was fix that recall
8/29/2024
Richard R. VERIFIED CUSTOMER
Your great friendly speedy professional service keeps me coming back.
Thank you Ritchie Ramos
8/29/2024
Gregory S. VERIFIED CUSTOMER
Very professional! Keep up the great work.
8/29/2024
Sara F. VERIFIED CUSTOMER
The people at Lewis Toyota are always kind and courteous and knowledgeable.
8/29/2024
Debbie S. VERIFIED CUSTOMER
I will not do any more business with Lewis Toyota. I would discuss this matter with your service tech and service manger, Scott and Steve they should be able to give you all the details of my experience since I voiced to them about my 4 hour day for an oil change. I will also express to people I know and work with about my experience at your business. NO THANKS to coming back to your business!!!!
8/29/2024
Mariah B. VERIFIED CUSTOMER
This is the second time I have brought my vehicle in for service and the wiper fluid was empty and it wasn’t topped off. I hate to complain about something so small but I have had a few other not great service appointments and it’s just really frustrating after spending so much on a brand new vehicle and to have the service lack. I’m not sure if the recall was fixed on my car as there is no note of it on any of my paperwork. I didn’t get the usual paperwork I would get for the tire tread checks and whatever else is included in the inspection. Just disappointing again and makes me feel uneasy bringing it back