I’ve owned cars for 35 years and Beth is excellent!
8/7/2024
Janet C. VERIFIED CUSTOMER
Great I'll be looking for the survey
8/7/2024
Sharon K. VERIFIED CUSTOMER
Polite , speedy and knowledgeable service.
8/7/2024
Angie F. VERIFIED CUSTOMER
Thank you for always providing quality service.
8/7/2024
Betty G. VERIFIED CUSTOMER
I brought my RAV4 in, w/an appt for 1st servicing (5000 mi ) at 9:15 thus am. I was told the work would take about 90 mins, but that I would have the car back by noon or earlier. Around noon, I called three times and no one answered the phone! It was close to 12:30 when I got a call that the car. I think 3 hours is way longer than us ‘usual’ fir this servicing, & was puzzled about why your phone did t get answered…frankly not a good way to start a relationship w/your dealership.
8/7/2024
Mike B. VERIFIED CUSTOMER
Ray Brown was exceptional! He's earned our trust to perform the maintenance on all our family cars. Ray's integrity, ability to diagnose and tell us what truly need work, what can wait is wonderful and what we can consider for upgrades is best in class. Thank you Ray, Michael and family!
8/6/2024
Kathleen T. VERIFIED CUSTOMER
Honestly, I was prepared for this to be my last service with Toyota given the last few experiences, but you’ve definitely changed your practices for the better. I appreciated the communication and really liked the videos of the inspection.
8/6/2024
Indra P. VERIFIED CUSTOMER
Everyone was super nice at Lewis Toyota Service Dept.
8/6/2024
George M. VERIFIED CUSTOMER
It was nice to get my van back same day! Thank you for the quick and quality service!
8/6/2024
Walter L. VERIFIED CUSTOMER
I originally called te: cracked windshield and was supposed to get a call back. Never happened. Then I scheduled 8:30 service and left vehicle, expecting to get notice it was ready in at most a couple hours. I called at 11:40 and subsequently received a text assuring me it would be done within the hour. I arrived just over an hour later and still had to wait on paperwork. So it took over 4.5 hours for an oil change with no other feedback or comments.
8/6/2024
Melissa G. VERIFIED CUSTOMER
He did a great job!
8/4/2024
Jessica W. VERIFIED CUSTOMER
Great experience! Ray Brown did a fantastic job!
8/3/2024
Carl S. VERIFIED CUSTOMER
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8/3/2024
Ashli S. VERIFIED CUSTOMER
The labor and quality of work on my truck was great. Ray was great when I talked to him. The only issue I had is not being communicated with during the service of my vehicle. I never received a call to tell me what work would be done or how much it would be. I received a text that told me my truck was done and how much I owed. At that point I didn’t even know what I was paying for. I called 4 times and was told Ray would call me back each time… never did. This is the second experience I had of the exact same nature… lack of communication. However, when I arrived to pick up my truck I talked to Ray… he was knowledgeable and awesome to work with. I have no issues going back to Ray and working with him again… he’s great…the location needs to work on their communication though.
8/3/2024
Richard M. VERIFIED CUSTOMER
Ray has been honest and very helpful time to keep my truck running I think he is a very good employee
8/3/2024
Lennie B. VERIFIED CUSTOMER
Ok. I don’t know what else I could say what I haven’t already said. I was completely satisfied with the job. They done on my vehicle today. Thank you very much. I’ll see you next time.
8/3/2024
Denise E. VERIFIED CUSTOMER
Always very professional and the nice gentleman that checked me in on s amazing!!!
8/3/2024
Barbara E. VERIFIED CUSTOMER
Chris was extremely helpful and was able to get my car fixed the next morning!! He took the time to explain the process, was there in the morning to greet me and showed me the results of the repair on my windshield!
8/3/2024
Stephanie M. VERIFIED CUSTOMER
All of the findings were not discussed with me. The inspection report was not complete.
8/3/2024
Cheryl S. VERIFIED CUSTOMER
Thank you for your superior quality work and quick return of my vehicle. The staff was thoughtful and friendly. I would highly recommend your services to family and friends.