Bob Smith Toyota Auto Repair Service

Greg is a very nice person & a lot of help. I give him 10 stars.

One before the Last oil change performed by Nob Smith Toyota the bolt under the oil pan was tightened so strong that my mechanic broke the tool but couldn’t get it loose. I asked the service center rep. Patric to give them a heads up, not to tighten the bolt that much where the tool broke but didn’t untie the bolt. Thank you

Services all good

Long waits

Always the best thank you

It looks like your technician drained the oil directly on to my skid plate. I took a picture.there is a hatch on the skid plate that will allow you to drain the oil into a pan. Ive gone there every 5000 miles for my service up to todays 60,000 mile service and I have never had to deal with a mess like that before. I was told and have a paper stating hydraulic fluid almost empty, perform power steering hydraulic fluid exchange service. I declined got home and checked my steering fluid, the level is exactly what it should be. The windshield wiper fluid is empty and is located next to it but if your technician cant tell the difference between the 2 you need to replace that technician. I spoke with someone about the oil mess that was left on my skid plate and they did offer for me to come back and have it cleaned with a high pressure hose and decreaser but I did it myself, I didn't want to drive back. I was also told I needed to replace my cabin air filter and I was shown a picture of my engine air filter which I do clean regularly. I have never had any issues like this in the past maybe its because its my first service without a warranty so someone seen money signs I dont know but its kinda ridiculous. Besides today's experience you guys are great, sold me my dream vehicle and have until today been great to do business with.

Excellent service will definitely bring truck here

Im very happy and satisfied for the service they done to the Avalon I want to thank Jaime Guzman job well don

I give the biggest thanks to Greg Bakalyan for helping me out today during my service experience at Bob Smith Toyota. He truly went above and beyond in helping me throughout the whole experience. He helped me solve several questions in the beginning about my vehicle's issues during the check-in process. He truly wanted to help me and he was friendly and had a great attitude and sense of humor. He made me feel special and valued not only as a customer but as a person and individual. I loved hearing his stories and advice about our cars and life. He was a pleasure to work with.

Excellent service

Jonanthan was friendly and was right on top of things.

Greg was absolutely amazing!! He went above and beyond to take care of my car problems. Thank you,very much. Greg is fabulous ????. Very satisfied.

9:30 appt for an oil change takes 2 hours? Really?

Met and exceeded.

I am very satisfied with the service; I liked it very much.

I had been helping with my vehicle by Jaime Guzman for more than 15 years. He is acknowledging about the service, excellent attitude and efficient job. I’m grateful!

It’s been a while that I am taking my car to Bobs and all the time I am having my service with help from Greg. He is always doing his job very good with the smile all the time and treats me like a friend family. I’m glad that I chose to be with service that he provides

Very quick and precise service.

Patrick was professional. He explained everything regarding my car. He said it would cost about $3,000 to repair. If I decide to have the repair done I will definitely talk with Patrick. I feel that he is an asset to Toyota.

Always a pleasure with greg.