Ara went out of his way to be helpful. It took longer than we had anticipated and he was apologetic. I always appreciate his honesty.
12/30/2025
Kathryn P. VERIFIED CUSTOMER
Kimberly did an outstanding job of taking care of my vehicle.
12/30/2025
Tod S. VERIFIED CUSTOMER
Finished much faster than expected!
12/30/2025
Dina D. VERIFIED CUSTOMER
Both issues were resolved in an efficient and timely manner
12/28/2025
Roger B. VERIFIED CUSTOMER
Everyone was super nice proffesional & kind.Ara has been our favorite service person. He is very skilled kind ,considerate individual. He is highly appreciated .he is a joy to deal with him .in person or on the phone. We are lucky to have time as our service team.
12/28/2025
Irene C. VERIFIED CUSTOMER
Excellent Service. Thanks
12/28/2025
Nejdeh V. VERIFIED CUSTOMER
I am very happy to work with Ara He and he professional Machanic group they are very fast find my car problems and solve it thank you Ara and Machanic group manager Vahik.
12/28/2025
Company E. VERIFIED CUSTOMER
Ara was amazing today helping me with my car.
Thank you so much.
12/28/2025
Donna D. VERIFIED CUSTOMER
Everything was explained and done to my satisfaction. The only negative was the 2 hour wait.
12/28/2025
John A. VERIFIED CUSTOMER
Fantastic team. Thats why I brought the car up from San Diego
12/27/2025
Kenarik B. VERIFIED CUSTOMER
I had already submitted my opinion about this gentleman. He is truly helpful giving very exact and clear direction with the car’s main issue and describes according to my budget which repairs or replaces are the priorities and I can’t ignore it and facing with higher expenses and higher risk of safety .
12/27/2025
Ash K. VERIFIED CUSTOMER
Bee dog **** service. Now on 6 visits to resolve one issue. Appointment made a week ago and unable to fix today. Have brought the car in multipe times only to have my time wasted. Own two Toyotas currently and at least 8 over the years. Will never have service done there in the future and despite being on the market for a new car this year will be looking elsewhere
12/27/2025
Arlene K. VERIFIED CUSTOMER
You’ve been our trusted company for several years and part of our choice to buy Lexus for over 25 years!
12/25/2025
Elizabeth N. VERIFIED CUSTOMER
Great experience
12/25/2025
Leslie A. VERIFIED CUSTOMER
Jamie helped me figure out my tire issue and got me patched and ordered a new tire and was extremely kind and great customer service!
12/25/2025
David C. VERIFIED CUSTOMER
I’m happy to participate in a survey.
12/25/2025
Jody S. VERIFIED CUSTOMER
It is great to have a woman on the service team again! Kimberly was great!
12/24/2025
Holly C. VERIFIED CUSTOMER
Hank and Eric both helped us with such a frustrating situation. They jumped in and offered solutions and followed through on everything they said and offered. So thankful for them and the team at Bob Smith Toyota.