Ara explained everything to me and was very fast and efficient with my services! Great experience!
3/13/2025
Jon P. VERIFIED CUSTOMER
Great work.
3/13/2025
Annemarie N. VERIFIED CUSTOMER
Thank you! Love the RAV4. Mike Smith is the best!
3/13/2025
James R. VERIFIED CUSTOMER
All positive will be my responses
3/12/2025
Clare S. VERIFIED CUSTOMER
Very professional service.
3/12/2025
Mike A. VERIFIED CUSTOMER
Hank was great!
3/12/2025
Laura S. VERIFIED CUSTOMER
Everyone was friendly and helpful. I appreciate the support
3/12/2025
Anne B. VERIFIED CUSTOMER
????sounds goodok
3/11/2025
Lusine M. VERIFIED CUSTOMER
Thanks to Johnatan and all the team for helping me to resolve the problem ????
3/11/2025
Judith W. VERIFIED CUSTOMER
Greg was great! Very professional, knowledgeable, courteous and professional. The cashier were efficient very pleasant. The gentleman who got me my car was efficient and pleasant. I have been coming to Bob Smith for every one of my Toyotas for many, many years and will continue for many years as possible! Thank you all!
3/11/2025
George E. VERIFIED CUSTOMER
Excellent service by Jonathan!!!
3/11/2025
Rubi C. VERIFIED CUSTOMER
Unfortunately I waited about 3 hours for an oil change with appointment as a first time customer, I asked after 2hr wait how long would it take since I’ve waited this long they said 15mins then the guy comes out and said another 30mins I spend my whole day at Toyota with delays and left with no make of good oil change in my car. I had a coupon mailed to my home for the filter and oil change THE FILTER WAS NOT CHANGED and the guy said to me looks like you don’t have the time after waiting 3 hrs . Horrible first time experience don’t recommend
3/11/2025
Andrea H. VERIFIED CUSTOMER
Greg is kind and gave great service. Thank you!
3/9/2025
Laura M. VERIFIED CUSTOMER
He did a great job, did not assume a $2500 service charge for things needed. It needed to happen. He was attentive and understanding. Zero complaints.
3/9/2025
Sabrina S. VERIFIED CUSTOMER
Greg provided phenomenal service. He was very funny and walked me through the suggested repairs, which I greatly appreciated. He is now my preferred service advisor at BST.
3/9/2025
Aida A. VERIFIED CUSTOMER
Thank you Bob Smith Toyota for helping to maintain my car in great condition. Thank you Greg Bakalyan for being very hospitable and making this experience easy and stress less
3/9/2025
Ernesto A. VERIFIED CUSTOMER
Yes I was thank you for all that you do .
3/9/2025
Margarita T. VERIFIED CUSTOMER
Excellent service
3/9/2025
Greg D. VERIFIED CUSTOMER
I was very satisfied with the service
3/9/2025
Garineh M. VERIFIED CUSTOMER
Courteous, explained everything thing, on time, communicated well