Ara was professional and couteous and handled my replacement key accidiously. Please acknowledge Ara for his professionalusm. Thank you.
2/8/2025
Dalia C. VERIFIED CUSTOMER
Thank you!
2/7/2025
Marina M. VERIFIED CUSTOMER
Ara was very courteous and very helpful.
2/7/2025
Jose A. VERIFIED CUSTOMER
Excellent service
2/7/2025
Sargis D. VERIFIED CUSTOMER
Like always Patrick is the best thank you Patrick!
2/7/2025
Ed S. VERIFIED CUSTOMER
Greg, is always extremely helpful.
2/7/2025
Mariele L. VERIFIED CUSTOMER
Hank was very understanding of the issue I had with my car. Very professional & pleasant to speak with.
2/7/2025
Sergio O. VERIFIED CUSTOMER
The Bob Smith Toyota dealership is fortunate to have Patrick (Pat) Cabral as an employee team member. He always has an upbeat attitude and kept me updated on my vehicles needs. The Ortiz family is very happy with his work ethic and the entire Smith Toyota Team!
Thank you,
Sergio
2/7/2025
Debra K. VERIFIED CUSTOMER
Made it easy
2/7/2025
James R. VERIFIED CUSTOMER
My experience was once again top level. Recall repair performed in a timely manner and I was impressed by how quickly it was completed.
2/6/2025
Bobbie S. VERIFIED CUSTOMER
All was good!Thank you!
2/6/2025
Letizia D. VERIFIED CUSTOMER
Jaime was excellent!
2/6/2025
Michael S. VERIFIED CUSTOMER
The work that was needed and asked for was the work that was done. No ups, no extras. Thank you.
2/6/2025
Jill C. VERIFIED CUSTOMER
Hank was on it!!! He thanked me for being early, called me to share his recommendations, honored my coupon. Great service! The woman at the front counter is the real reason I am writing in. She was outstanding. There was a gentleman in front that didn’t speak English. She was helping him with translation. She saw me waiting and immediately called for backup help. Not only was she sensitive to the person that was having a hard time communicating, she was also aware of my wait time. I was really impressed.
2/5/2025
Gabriela R. VERIFIED CUSTOMER
Everyone is so nice and pleasant at this location. Patrick always takes the time to explain with details all the issues my car may have.
Thank you!
Bob Smith Toyota in La Crescenta
2/5/2025
Gloria G. VERIFIED CUSTOMER
This was an unexpected visit for me and I was anxious wondering what was wrong with my vehicle but as soon as I spoke with Jaime Guzman I knew that I was in good hands.
Thank you Jaime, the technician and the wonderful girls at the
2/5/2025
Tracy C. VERIFIED CUSTOMER
He’s very personable and everything was done when he said it would be.
2/5/2025
David C. VERIFIED CUSTOMER
Jaime was courteous & prefessional. A 10 out of 10
2/5/2025
Neil J. VERIFIED CUSTOMER
I mean, the dealers always overpriced, but Hank was wonderful. The car seems good so far so good. And I feel more safe knowing that it was Toyota that fixed my car’s issues.