Not Megan's fault. The technician or service adviser forgot to tell me two months ago that I needed to replace my oil pan, because the drain plug was stripped. When I went in for this oil change, and waited more than an hour, they told me, and they said they told me two months earlier. I told them I still have the inspection report and it is all Green. No comment about the oil pan.
It is replaced now, with a new pan from Honda, but I can't say I was entirely happy, because this is something I should have been told about at the time of the oil change 5,000 miles back.
Again, not Megan's fault.
Jimmy is the man who told me about it this oil change. He apologized and said he looked at the Riordan inspection report too, and found no mention. Human error. Resolved now.
Thank you,
Clinton
11/18/2023
Marilyn P. VERIFIED CUSTOMER
It is always a pleasure to work with the staff. They are friendly and always makes sure I am taken care of.
11/18/2023
Yvonne P. VERIFIED CUSTOMER
Very pleased with the professionalism and friendliness