The repair shop went above and beyond themselves to help me out recently. Many thanks to Megan and Bob.
12/29/2023
Steve B. VERIFIED CUSTOMER
Jaime met me at my car, was pleasant and professional!!
12/28/2023
Christine T. VERIFIED CUSTOMER
Best there is!
12/27/2023
Robert S. VERIFIED CUSTOMER
Best damn service department in WA!! Give them all raises ;)
12/27/2023
Monique T. VERIFIED CUSTOMER
She is Awesome, thank you! Merry Merry Christmas and a Blessed New Year
12/21/2023
Ronald L. VERIFIED CUSTOMER
Very friendly greeting. Knowable about the service to be done
Via text kept updating me on the status of my car. Additional info on another vehicle that I own and its problems. Five stars!!!!!
12/21/2023
Tonya O. VERIFIED CUSTOMER
Jamie is always in a great mood when I come in! He answers all my questions and gives good feedback back! He is a 49’s fan and I’m a Seahawks fan and we give each other a hard time! It’s all in fun and that’s why I keep coming back! Jamie is the best!!
12/16/2023
Gary G. VERIFIED CUSTOMER
Megan is always great, she knows my wife and I on sight and treats us and our Honda's like family. Megan goes above and beyond to make sure our cars are serviced properly and when needed. She even follows up the next day to make sure we are satisfied with the work we had done.
12/15/2023
Caleb T. VERIFIED CUSTOMER
The brake problem was promptly diagnosed and repaired. The loaner vehicle provided eased the inconvenience caused by the unexpected brake failure.
12/15/2023
Cynthia B. VERIFIED CUSTOMER
Will wait for survey but great customer service
12/15/2023
Vanessa R. VERIFIED CUSTOMER
It was very easy and convenient to schedule an appointment. Service was fast and our questions were answered. Thank you!
12/12/2023
Richard C. VERIFIED CUSTOMER
You guys are the best!
12/12/2023
Rod H. VERIFIED CUSTOMER
Jimmie rocks, good job
12/12/2023
Jacqueline F. VERIFIED CUSTOMER
Megan is always knowledgeable, friendly and considerate!
12/11/2023
Tim T. VERIFIED CUSTOMER
Not satisfied with the service advisor. This is the second time I have had very unsatisfactory service.
12/9/2023
Fay P. VERIFIED CUSTOMER
Megan was helpful, knowledgeable about what I needed, and kept me informed as I waited.
12/9/2023
Dieter I. VERIFIED CUSTOMER
Always attentive and ready to serve. Great customer service!
12/9/2023
Stephanie Y. VERIFIED CUSTOMER
She is great and a pleasure to work with
12/8/2023
Anna L. VERIFIED CUSTOMER
I really appreciate Megan and her service. She is always efficient and gets whatever service I need done as quickly as possible and makes sure it's right.
12/8/2023
Lynda G. VERIFIED CUSTOMER
Megan and Bob were wonderful at Walla Walla Honda’s service department. All of my concerns were addressed with professionalism and care. Frankly, I have never been treated so well at a car dealership. This dealership is part of what makes the Honda name stand out above others. Jason and Christian sold the Passport to us and were also extremely professional, personable and caring. The only thing I wish is that the Honda Elite came with a back cover for the hatch area. Since I purchase the top-of-the-line model, I feel it should have been part of the package (but this is absolutely no reflection on the reputation of the Walla Walla dealership).