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Real Reviews from VERIFIED CUSTOMERS
Jarod W. VERIFIED CUSTOMER
As always he’s great!
5/7/2024
David A. VERIFIED CUSTOMER
She was very communicative and proactive. Can't ask for more.
5/6/2024
Andrew G. VERIFIED CUSTOMER
I was very pleased with my experience getting service for my CR-V. Everyone was very professional.
5/6/2024
Wendy A. VERIFIED CUSTOMER
I have always had outstanding customer service at this dealership. Today was exceptional as well. It is the reason I drive 45 minutes from the Tri Cities to Walla Walla to have my car serviced.
5/4/2024
Tina P. VERIFIED CUSTOMER
Megan always provides excellent service! She’s knowledgeable and quick to anticipate any needs that may arise. Megan goes the extra mile whenever I bring my car in to be serviced!
5/4/2024
Wanda H. VERIFIED CUSTOMER
Megan is a keeper. Awesome employee. Don’t loose her. She is the reason I brought my Honda back to you folks instead of oil can whatever. Very knowledgeable and goes the extra.
5/3/2024
Charles A. VERIFIED CUSTOMER
Very helpful and professional staff at this Honda dealership. And the service mechanics are excellent with attention to detail in their work.
5/3/2024
Kristin O. VERIFIED CUSTOMER
It would be helpful if the service and parts department were on the same page. Some weeks ago I ordered a part for my fuel tank and there was no word of the status of that order when I scheduled service on my Honda or when I arrived to have my CR-V serviced.
5/3/2024
Albert D. VERIFIED CUSTOMER
Thanks for your promptness and getting my vehicle serviced quickly. Thanks for the ride to and from your business and thanks for the washing the car. And thanks to Megan for communicating with me thoroughly.
5/3/2024
Gary G. VERIFIED CUSTOMER
no problem, I will let them know how great the experience was. Jimmie met me in the parking lot with a smile as always. And e-mailed me and phoned me when the work was complete.
5/2/2024
Pat R. VERIFIED CUSTOMER
Efficient service...I appreciated it.
5/2/2024
Gino C. VERIFIED CUSTOMER
You guys did amazing! Thank you!
5/2/2024
Liubov K. VERIFIED CUSTOMER
Like it.
5/2/2024
Anita M. VERIFIED CUSTOMER
No waiting for the appointment. Truck was ready well before scheduled pick up time. Bonus was a washed truck. Very thoughtful and appreciated!
5/1/2024
Gloria M. VERIFIED CUSTOMER
Jamie is the best!
5/1/2024
Ruth C. VERIFIED CUSTOMER
Underriner name change why?
4/25/2024
Lynne B. VERIFIED CUSTOMER
Megan was friendly and knowledgeable. We will be back for our next service. Thank you!
4/24/2024
Donn S. VERIFIED CUSTOMER
Megan seemed knowledgeable and professional. Timely service!
4/20/2024
Robert N. VERIFIED CUSTOMER
We've been looking at the four-door pickup and even though we just bought our CRV and dearly love it it's so perfectly Honda in all of its quality but Mary and I do a lot of high country and I don't want to buy a Jeep because consumer reports as we all know has rated them at the very bottom along with Chevy and Dodge and all the other American junk but Honda has always been precision for us and yes we know everything occasionally has a breakdown but in all the Hondas we've ever had they've been perfect and we're going all the way back into the 1980s Anyway we're thinking about the pickup because we're also thinking about letting go of our old pickup which runs great still doesn't have a squeak to it even though it's a 1997 Ford Ranger a little small thing with a four banger but it runs like a champ and we're thinking about selling it and maybe applying that money along with our new CRV and getting the four-door Honda pickup which we've seen over at your dealership... Just some early thoughts I haven't even reviewed the vehicle yet to see what people are saying about it but we do spend some time up in the High Country and I know they're not a Jeep but I'd feel a little bit better having a pickup and getting rid of our old one and yet having the luxury that we have now in our CRV hopefully in the pickup also or at least close to it Sorry so boring just had to touch base...
4/18/2024
James D. VERIFIED CUSTOMER
A message was sent to management expressing our appreciation for the efforts by Bob and Jon Johnson to find and correct the electrical issue with our 2022 CRV.
4/18/2024