You kept texting me and calling me and I have never been there before also my name is not john.. so I think your company needs to get better at keeping in contact with the right customers.
3/20/2025
Bryan I. VERIFIED CUSTOMER
Every time I need help with my CRV or need service, Jimmy really goes the extra mile. He's friendly and makes sure that I am satisfied with the service I receive. Glad that he texted me about my fuel pump coming in and how I can get scheduled. I am definitely pleased! Thank you!
3/18/2025
Annette L. VERIFIED CUSTOMER
Megan answered my questions, got me checked in quickly and followed through with all she told me she would.
Thank you!
3/18/2025
Mike W. VERIFIED CUSTOMER
The Service Rep., Jaime, is always prompt, professional, and answers all my questions.
3/14/2025
Jennifer G. VERIFIED CUSTOMER
Jaime went above and beyond to ensure I was treated with respect and received excellent customer service. Thank you, Jaime!
3/14/2025
Gary M. VERIFIED CUSTOMER
Very happy with my visit
3/14/2025
Karen M. VERIFIED CUSTOMER
Great customer skills, always pleasant
3/12/2025
Melvin W. VERIFIED CUSTOMER
Very courteous and fast service. A 10
3/9/2025
Rex W. VERIFIED CUSTOMER
The service was as expected and done on time. Only comment is that my car usually gets washed afterwards and would have expected that after my $1,000+ bill.
3/8/2025
Lisa N. VERIFIED CUSTOMER
My concern was the problem addressed during this unplanned visit was NOT detected during a regular service and oil change. I had to return the car after only 4500+ miles from the last service when the “CHECK EMISSIONS SYSTEM” light came on at home. Isn’t there a protocol to test systems during a regular oil change? Very frustrating. Not to mention the additional cost of repair that was NOT anticipated. Why?
3/7/2025
James H. VERIFIED CUSTOMER
The service manager and the availability of service is the reason I drove 60 miles for service. Polite, professional and efficient. Thank you
3/7/2025
Erica S. VERIFIED CUSTOMER
Jimmy is the best! And you all have a great service department!!
3/7/2025
Brian G. VERIFIED CUSTOMER
Jaime was most helpful answering questions and preparing a quote for future work. We look forward to our next service with Jaime and Underminer Honda
3/7/2025
Shelly L. VERIFIED CUSTOMER
Everything was great, Megan is very pleasant and helpful she does a good job great service????
3/7/2025
Elizabeth (Lee). VERIFIED CUSTOMER
Jaime was delightful and quite helpful! From service on Monday to two days later arranging the replacement of the headlight! THANK YOU, Jaime!
I still love my car!