Work was done that wasn’t needed as I was told the repair that was requested wasn’t the problem. When I picked up the car the issue was still not mitigated and the employee said the original work requested was what needs to be fixed. Very bad service
10/2/2025
Edward W. VERIFIED CUSTOMER
Totally awesome experience, in every way! Service agent was on it from the start ( Marquis ) . Timely and thorough service personnel- a great team !
I also relied on your courtesy shuttle as I am from out of town, and Pete was a big part of your quality service as well! I’m a lifelong Honda fan and you guys make owning one an even better experience!
Thank you all !
V/r
Edward W
10/1/2025
Brianna J. VERIFIED CUSTOMER
He was very kind and welcoming and was thoughtful enough to help me exit the building when he saw how pregnant I was and how much i was carrying. Hes very personable and caring and made the whole process really simple and smooth. Thank you so much, ****! I really enjoyed working with you!
10/1/2025
Shannon M. VERIFIED CUSTOMER
Friendly and great customer service
10/1/2025
Doug P. VERIFIED CUSTOMER
Great job.
10/1/2025
James B. VERIFIED CUSTOMER
They did a very good job, were fast, courteous, and professional. We appreciated the courtesy ride while we waited also. The young man who waited on us did an excellent job but needed a little training. Because he wasn’t trained in how to search the database Honda was wanting to redo an expensive maintenance issue that had already been done. We have had our Passport serviced at several dealerships so it can be confusing. We had to call Cheyenne, who helped us with the issue. Lesson learned. Thank you for your excellent service and for washing our car. Such a nice touch. Not all dealerships do that.
9/30/2025
Terry P. VERIFIED CUSTOMER
First time ever I was able to get car in for service at the appt time. In and out great!
9/30/2025
Rachel M. VERIFIED CUSTOMER
Well it took four and a half hours - but everyone was friendly
9/30/2025
Colleen S. VERIFIED CUSTOMER
Thanks for an efficient check in and check out process. Marqus was in great contact by phone while my car was being serviced.
9/30/2025
Margaret M. VERIFIED CUSTOMER
Marcus was very helpful and kept me informed of what was happening. He explained that my vehicle was at a point that it needed some more maintenance besides an oil change.
9/30/2025
John Z. VERIFIED CUSTOMER
My passenger side mirror doesn’t adjust you had my suv for two and half hours and it still is not fixed
9/30/2025
John W. VERIFIED CUSTOMER
Was wondering about a car wash. Is a wash something I have to request or is it complementary?
9/28/2025
Clyde M. VERIFIED CUSTOMER
He did a very good job was very understanding and very expedient. Got it done right away and I really appreciate it.
9/27/2025
Jeffrey M. VERIFIED CUSTOMER
Always good service at the Honda shop.
9/26/2025
Jayna R. VERIFIED CUSTOMER
Marcus was fast and great to deal with!
9/26/2025
Darlene O. VERIFIED CUSTOMER
Today was excellent!
9/26/2025
Jamie L. VERIFIED CUSTOMER
**** was amazing, start to finish!! Highly satisfied with his serive and help. My salesman on the other hand, not such a good experience and will never recommend him to anyone ever!! **** and Ali both have been top notch and amazing with all my issues that I needed help with! Thank you to those two wonderful employees!!
9/25/2025
Ronald B. VERIFIED CUSTOMER
All good. Courteous, timely, and effective.
9/25/2025
Karian O. VERIFIED CUSTOMER
**** was great to work with! I also was pleased with the very pleasant courtesy driver I had.
9/25/2025
Kaylee S. VERIFIED CUSTOMER
Good experience, like the video feedback from technician.