The service department was very busy during my appointment,but **** kept me informed and was kindly apologetic. He explained future maintenance that my Element would be needing when I inquired. He was very nice and I appreciated his calm demeanor in spite of his busy day. Thanks ****!
11/21/2025
Elizabeth D. VERIFIED CUSTOMER
Absolute best quality customer service I have ever received.
11/21/2025
Darrell E. VERIFIED CUSTOMER
**** was prompt and very personal.
11/20/2025
Oscar O. VERIFIED CUSTOMER
Marqus is efficient in providing information about my car and well versed to what my car needs. He really deserves a 5 star for his work.
11/20/2025
Colin J. VERIFIED CUSTOMER
**** was great! Friendly and communicative. Would definitely want to work with him again.
11/20/2025
Cole G. VERIFIED CUSTOMER
I had a great experience today regarding my service at Underriner! **** was absolutely helpful along with all the staff in the Honda service department. I have enjoyed my experience with Underriner for over a decade, and very much look forward to my next opportunity to utilize their expertise in my needs for sales and serviced in the future. A big thank you to **** specifically!
11/20/2025
Tamara S. VERIFIED CUSTOMER
I got my oil changed and assume the air filter was replaced.Then, I saw a video of my air filter and ask the question, what is that?I wish somebody would have told me.I needed to have that replaced
11/19/2025
Cheryl B. VERIFIED CUSTOMER
Exceptionally great treatment by **** - I’m very grateful!
11/19/2025
Joseph S. VERIFIED CUSTOMER
**** did everything he could to get my car fixed and in a timely manner. He strives to satisfy his customers and takes great pride in his work. Thanks ****!
11/19/2025
Amber M. VERIFIED CUSTOMER
Marqus was amazing! I appreciated his kindness and how informative he was! We always have great service there!
11/19/2025
Richard S. VERIFIED CUSTOMER
Took ownership of a mistake he didnt make and fixed the issue. Whats not to like. Thank you, Marqus.
11/19/2025
Doreen S. VERIFIED CUSTOMER
I like the good report on the car's electrical system. I appreciated the courtesy ride to Sam's club and when Pete came to pick me up. He helped me load my groceries and then when we got back, he helped me put things in my car. The service department was awesome, as was Pete, the courtesy driver.
11/19/2025
Chuck D. VERIFIED CUSTOMER
As always great job very dedicated individual!
11/18/2025
Nacy W. VERIFIED CUSTOMER
The radio was fixed to my satisfaction. I did not ask that the rubber around the passenger mirror on my vehicle be removed nor fixed. It was removed and destroyed. Such dishonesty. It will cost much more to fix with the damage. I only had to purchase one part. I now have to replace all parts.
11/17/2025
Patrick H. VERIFIED CUSTOMER
Took a long time, than they estimated over $3000 in repairs they said needs done, 1 of which was changing fluid in the rear differential, odd as it is only a front wheel drive, and I don't know why the car wash always bends my front license plate, they could take it off and straighten it, guess I'll have to do it again.
11/13/2025
Arthur K. VERIFIED CUSTOMER
Good to go
11/13/2025
Tanya S. VERIFIED CUSTOMER
Service Advisor was excellent. Very thorough.
11/13/2025
Robert N. VERIFIED CUSTOMER
Excellent, professional service and cost very reasonable