Sid is awesome and has always helped me as quickly as possible.
1/22/2025
Jane S. VERIFIED CUSTOMER
SID has always been even tempered with me even when I’m upset. He explains everything really well and he’s always right even when I think he’s wrong. He’s an asset to the ford company!
1/22/2025
Terrie W. VERIFIED CUSTOMER
Thanks so much for getting our truck in on our schedule. Much appreciated.
1/22/2025
Shawn S. VERIFIED CUSTOMER
I always appreciate Sid. He always goes above and beyond! Thanks Sid!
1/22/2025
Mary P. VERIFIED CUSTOMER
Sid has always been prompt and diligent to find anything that might be wrong with the vehicle and your lucky to have him as part of your team.
1/22/2025
Tonya S. VERIFIED CUSTOMER
Sid was great, as usual. I don't think I should have had to ask to make sure the connectors were cleaned off after spending 200 on a new battery though. Not Sids fault but he checked when I asked about it then they sprayed with some sort of spray for the the corrosion that was still on the cables.
1/21/2025
Barbara M. VERIFIED CUSTOMER
I only put no because my windshield didn’t get cleaned and I hoped it might have been part of the service. I looked at the bill but nothing showed anything about new wiper blades.
I know you get busy and can’t do some of the add ons.
I like having the service done at the Underriners.
Barbara M
1/21/2025
Philip F. VERIFIED CUSTOMER
Thank you for being so flexible with my needed appt time change!
1/17/2025
Rex J. VERIFIED CUSTOMER
As always, Sid took care of our needs in a professional and timely manner. We’ve been working with him for over 20 years and never been disappointed with his performance.
1/17/2025
Lesley D. VERIFIED CUSTOMER
It took mel over 3 months to get a call back about an oil change and immissission recall I called and and left many messages never returned until I finally said I was calling management if I didn't get la call back this time and he called back in 8 minutes.
1/17/2025
Carmen C. VERIFIED CUSTOMER
I was wondering about the warranty anyways. ?????????
1/16/2025
Steve L. VERIFIED CUSTOMER
Appointment was at 11:00am. Work did not start until 11:45. That is not good good to keep customers waiting.
1/16/2025
John J. VERIFIED CUSTOMER
He has customer focus
1/15/2025
Richard L. VERIFIED CUSTOMER
I don’t like the report forms when you bring a car in for service lately. They used to have places on them where they checked that the tire pressure was OK I went to brake linings were and this one had nothing other than what was done. Not much information for the customer.
1/14/2025
Larry M. VERIFIED CUSTOMER
I appreciate Sid’s efficiency and knowledge; he’s very helpful.
1/11/2025
Peter S. VERIFIED CUSTOMER
Sid is the reason we have our Fords serviced at this location !
I am not excited about the escalation in the price of a simple oil change -
Since the new company has taken over my cost for an oil change has increased almost 100%
No other dealers I have worked with have increased their prices by that kind of margin !
1/9/2025
Not Provided. VERIFIED CUSTOMER
Sids the best
1/9/2025
Geraldine M. VERIFIED CUSTOMER
They could not remove the lug nuts to rotate my tires
1/7/2025
Laura G. VERIFIED CUSTOMER
I think it would be great if you would cover the driver seat and floor mat with some kind of protection so the vehicle stays clean from grease etc. It would also be nice if someone would walk out to the vehicle with the costumer and take those things out before they leave. I know some dealerships also give out a free car wash card after each service as well.
1/5/2025
Peter G. VERIFIED CUSTOMER
Appreciate the quick repair considering the poor road conditions.