Ryan was wonderful. He explained the issues so I could understand. He answered my questions about new tires. Service with a capital S.
Great service.
8/16/2025
Michael M. VERIFIED CUSTOMER
He did a great job going over everything so I could understand. Very friendly!
8/16/2025
Joni H. VERIFIED CUSTOMER
Brett is always friendly, kind, willing to listen and very professional!
8/16/2025
John A. VERIFIED CUSTOMER
So far the truck is operating to my expectations! The truck goes on a lengthy trip to Seattle on Sunday.
8/15/2025
Kathy S. VERIFIED CUSTOMER
Very courteous and efficient!
8/15/2025
Todd J. VERIFIED CUSTOMER
Ryan and the staff were great to visit with and did a great job
8/14/2025
Mary R. VERIFIED CUSTOMER
The guys at the desk always know what’s going on:) straight answers and they are polite.
8/14/2025
James G. VERIFIED CUSTOMER
Don’t send another survey. Everything went as well as expected
8/14/2025
Luann A. VERIFIED CUSTOMER
All went along swimmingly! I love Toyota services
8/13/2025
Gregory J. VERIFIED CUSTOMER
Very satisfied.
8/12/2025
Carolyn S. VERIFIED CUSTOMER
Garett was a calm clear respectful presence for my front desk checkin/out.
I witnessed his "partner" at the other station provide patient kind support to an elder woman with concerns about her keys.
2 thumbs up!
8/12/2025
Kathryn N. VERIFIED CUSTOMER
Excellent service
8/12/2025
Byron K. VERIFIED CUSTOMER
Besides having my tires rotated, I purchased three oil filters which were in my vehicle in a plastic bag when I went to leave. For the past few years, I have tried to avoid using plastic bags to reduce the amount of plastic pollution in the world. I would have preferred no bag at all, a paper bag, or to have been asked if I need a bag. I realize that I’m an outlier on this, but I hope to see the “no bag” option become normalized. Asking if I “need” a bag or if I’m ok with mo bag would help this along. Otherwise, my experience at Kari has been great!
8/12/2025
Linda N. VERIFIED CUSTOMER
Very polite, friendly & personable!
Provided small chat while working on my service order.
In fact I noticed really good moral on the people I came into contact with!
That’s a good sign from the top management when it shows in your people!! Thanks Toyota for taking good care of my car!!
8/9/2025
Rose B. VERIFIED CUSTOMER
Great job and wonderful people!! See you soon!
8/9/2025
John M. VERIFIED CUSTOMER
Always so helpful and friendly!
8/9/2025
David L. VERIFIED CUSTOMER
Great service
8/8/2025
Wayne A. VERIFIED CUSTOMER
Great as usual.
8/8/2025
Stephanie P. VERIFIED CUSTOMER
My vehicle was sounding a bit weird when I started it up. I should have said something then. Drove it all the way home which is 20 miles with no oil cap on. Here I thought it was an exhaust issue and was going to call in the morning. Once I got home the hood was smoking and I realized what was wrong. Anyway, found the cap by the radiator and the whole engine is full of oil. Trying to figure out how to get it back up there tomorrow.
8/8/2025
Paula M. VERIFIED CUSTOMER
Ryan took time answer all my questions. I forgot to ask about 2 straps hanging down from the back of my car. He got on the ground to find out what they were.